Topic Resolution: Resolved
  • Closed
  • CW
    Spectator
    April 27, 2016 at 12:01 pm #27075

    Hi,

    I’m having problems with the Accordion Toggles on our site. They are displaying but the animations aren’t working, so rather than the accordion transitioning from one toggle to another with a smooth animation, it is just transitioning instantly with no animation.

    I also use another plugin for accordions, shortcodes-ultimate, and the shortcode accordion in this is not working at all (displaying, but nothing happens when trying to open the toggles).

    I’ve tried deactivating all non-essential (i.e. non-alora) plugins, including shortcodes-ultimate and this didn’t help. I tried switching to an alternative theme and this did resolve the issue for the shortcodes-ultimate toggles, though obviously I can’t test the T4P toggles without running Alora.

    I can’t pinpoint exactly when they stopped working, the last time I can see when it was definitely working was 29th March. There was a recent WordPress update at beginning of April.

    Any ideas what might be causing this?

    Thanks

    Chris