• Closed
  • Joseph Hall
    Spectator
    February 10, 2016 at 1:50 am #24166

    Admin user is unable to update content

    Only the original admin is able to update any content settings menus etc.

    This has occurred since moving the domain from deanmills.net to deanmills.org

    Previously all admin users were able to make edits.

    Imran
    Spectator
    Posts: 402
    February 10, 2016 at 9:34 am #24171

    Hi Joseph,

    Thanks for writing in!

    Would you please provide us with the one user account login credentials from which content is not updating. Please also indicate to the pages which aren’t updating from that user account. Mark your reply as private so that only theme moderators will be able to approach your account.

    Thank you!

    Joseph Hall
    Spectator
    Posts: 1
    February 10, 2016 at 8:31 pm #24202
    This reply has been marked as private.
    Imran
    Spectator
    Posts: 402
    February 11, 2016 at 8:34 am #24225

    Hi Joseph,

    Thanks for login credentials!

    Upon checking, everything seems to be working fine at our end. By testing editing contact page on both logins, the changes were being applied on the live site. As from the login “Deano” you can see a couple of screenshots (see: http://prntscr.com/a1rbjf) and (see: http://prntscr.com/a1rc6t), the changes were successfully applied. Please confirm if the issue hasn’t resolved so that we can investigate further and provide you with a detailed response.

    Thank you!