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  • Matee Patumasoot
    Spectator
    November 30, 2015 at 12:14 pm #22568

    I cann’t set Username , password in theme update

    have massage : Theme4Press.com: Wrong username or password

    I use Username and password same this web.

    please help me.

    Roman
    Spectator
    Posts: 3147
    November 30, 2015 at 12:38 pm #22569

    please try it again and let us know

    Klaus Preuss
    Spectator
    Posts: 7
    December 1, 2015 at 4:41 pm #22630

    Hey Folks,

    i’ve got the same problem…
    and indeed i triplechecked user and password.

    nevertheless….

    Theme4Press.com: Wrong username or password

    regards
    Klaus

    Roman
    Spectator
    Posts: 3147
    December 1, 2015 at 5:38 pm #22631

    please try to wait about 30 minutes, insert the credentials again and let us know. thanks

    Pandri Akmal
    Spectator
    Posts: 4
    December 2, 2015 at 3:26 am #22660

    I’ve got the same problem with this.
    And I can not Import demo content on my website. I think that is because I can not log in to Theme update. Please fix it. Nothing to do to my website if you solve this trouble. Please fix it.

    regard,
    Pandri Akmal

    Pandri Akmal
    Spectator
    Posts: 4
    December 2, 2015 at 3:38 am #22662

    Nothing to do to my website if you do not solve this trouble. Please fix it.

    Benoit Blanchette
    Spectator
    Posts: 1
    December 2, 2015 at 4:36 am #22663

    i got the same error message … 🙁

    Roman
    Spectator
    Posts: 3147
    December 2, 2015 at 6:28 am #22664

    @Pandri the import content option has nothing to do with the update function, it works independly. you should check if you have set the minimum server requirements to import the content https://theme4press.com/knowledge-base/

    Klaus Preuss
    Spectator
    Posts: 7
    December 2, 2015 at 11:00 am #22676

    Sorry, nothing changed…. still “wrong unsername oder password”

    perhaps you might check the use of special chars (!?$§%&@ etc.) in the the password.
    just a guess….

    regards
    klaus

    Roman
    Spectator
    Posts: 3147
    December 2, 2015 at 7:09 pm #22683

    can you try now and let us know? thanks.

    Klaus Preuss
    Spectator
    Posts: 7
    December 2, 2015 at 8:55 pm #22685

    Wonderful!
    Everything is fine for me now.

    So i will now go on cleaning up some things and create a new german translation (again) ;-).

    Thank you and have a nice day

    Regards
    Klaus