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  • Magnus Joensen
    Spectator
    February 10, 2016 at 9:52 pm #24205

    I’m trying to edit the front page content boxes but they keep reverting back to the demo content – fa-codes as well – and after a few tries the entire page turns to error messages.

    Imran
    Spectator
    Posts: 402
    February 11, 2016 at 7:59 am #24224

    Hi Magnus,

    Thanks for writing in!

    Regretfully, the particular customization request would fall outside the scope of support we provide. You may wish to fill up a form on our theme customization services page:

    https://theme4press.com/theme-customization-service/

    Thank you!

    Magnus Joensen
    Spectator
    Posts: 10
    February 11, 2016 at 10:25 am #24229

    I’m not trying to edit the design itself – just the content and fa-code – and I’m doing this in the appearance -> customize -> front page content boxes.

    Surely this isn’t related to theme customization?

    Imran
    Spectator
    Posts: 402
    February 11, 2016 at 10:32 am #24230

    Hi Magnus,

    Thanks for your clarification! Perhaps it’s a caching issue, I’d advise clearing your browser’s cache or testing on a different browser.

    Thank you!

    Magnus Joensen
    Spectator
    Posts: 10
    February 11, 2016 at 7:05 pm #24262

    Hi Imran,

    I tried two different browsers and cleared my cache – didn’t work.

    Imran
    Spectator
    Posts: 402
    February 11, 2016 at 7:57 pm #24264

    Hi Magnus,

    I’d recommend testing for a plugin conflict by deactivating all the third party plugins in your site, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can specify which one by reactivating them one at a time.

    Thank you!