• Open
  • STELIP
    Participant
    June 26, 2024 at 4:23 pm #49419

    The Content Boxes on my homepage are not displaying images as they should. The editor shows photos uploaded to be displayed in each content box, but they don’t show on the published homepage. This broke many months ago and I’m only getting around to troubleshoot now.

    Using WordPress version 6.5.5 and Evolve Plus theme version 3.0.5.

    Link to website: https://stelip.ca/

    I have already tried turning plugins on and off, and that did not fix the issue. I also made sure everything (theme, plugins etc.) is updated.

    Evgeny
    Keymaster
    Posts: 1004
    June 27, 2024 at 12:20 pm #49421

    Hello. I’m sorry to hear that you are experiencing difficulties. Please send me private message access to your admin area by ticking the box “Set as a private reply”. FTP access would also be helpful. Thanks.

    STELIP
    Participant
    Posts: 16
    June 28, 2024 at 5:04 pm #49424
    This reply has been marked as private.
    STELIP
    Participant
    Posts: 16
    July 4, 2024 at 9:27 pm #49429

    What do we need to give you to continue this support?

    Evgeny
    Keymaster
    Posts: 1004
    July 5, 2024 at 5:37 pm #49433

    Hi. Sorry for the late reply. It seems that the issue is not on your side. It is ours, in the theme. We will probably need to put a fix in the next theme update, and we will roll it out this month. Sorry for the inconvenience, and thank you for your patience. I will give you update the moment I know more.

    STELIP
    Participant
    Posts: 16
    November 12, 2024 at 3:51 pm #49598

    Hi there,

    Just wondering if the theme update has come out to fix this issue yet. The content boxes still aren’t displaying images. Our theme and all our plugins are up-to-date.

    Thanks so much.

    Fiona

    Evgeny
    Keymaster
    Posts: 1004
    November 13, 2024 at 8:27 pm #49599

    Hello. Unfortunately, no update has been made available yet. Please expect the next one in early December; the fix will come with it. Sorry again for the delay.