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  • Jason Trombley
    Spectator
    April 7, 2020 at 5:15 pm #44714

    I’ve been updating my website and the customizer has stopped working. The only option showing is Widgets. The preview doesn’t load. There are no other options available. How can I fix this to finish much needed updates on my webpage?

    Jason Trombley
    Spectator
    Posts: 8
    April 7, 2020 at 10:28 pm #44725

    Updated to 7.3

    Evgeny
    Keymaster
    Posts: 1007
    April 7, 2020 at 10:42 pm #44726

    You are using version 2.9.9.1 of the theme, the current version is 2.9.9.2 Your CSS shows version 2.9.9.3, I guess you’ve corrected it in order to avoid updates? Why? Please update to the latest version, I prefer not to do it myself on your website. If the problem persists, we will continue looking into it.

    Jason Trombley
    Spectator
    Posts: 8
    April 7, 2020 at 10:46 pm #44727

    I clicked on the button to update my version from the Appearance-themes tab earlier today before I started with my content updates. I don’t know how to do what your suggesting I did. How do I update/change the version to the 2.9.9.2?

    Evgeny
    Keymaster
    Posts: 1007
    April 7, 2020 at 11:22 pm #44728

    I’ve done it myself already. The deployed version is 2.9.9.2 However, the problem with the Customizer is still there. Still looking.

    Evgeny
    Keymaster
    Posts: 1007
    April 8, 2020 at 10:58 am #44729

    Good morning. We’ve found the error and corrected it. sorry for the inconvenience.

    Jason Trombley
    Spectator
    Posts: 8
    April 8, 2020 at 3:06 pm #44730

    Thank you!

    Evgeny
    Keymaster
    Posts: 1007
    April 8, 2020 at 3:13 pm #44731

    Always happy to help!

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