Topic Resolution: Resolved
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  • ANGELO
    Spectator
    July 29, 2015 at 12:21 pm #19319

    Hello everyone, I hope someone can help me.

    I have Evolve+ 1.8.5 and two days ago suddenly the parallax slider it disappeared and the footer has changed its height.

    Thankyou for any suggestion

    Imran
    Spectator
    Posts: 402
    July 29, 2015 at 12:33 pm #19320

    Hi Angelo,

    Thanks for writing in, would you mind providing your website URL so we can take a look into your setup and provide you with a tailored answer.

    Thanks.

    ANGELO
    Spectator
    Posts: 10
    July 29, 2015 at 12:37 pm #19322

    Hi Imran,

    thank you for you very fast reply

    http://www.italianhospital.com/

    Imran
    Spectator
    Posts: 402
    July 29, 2015 at 1:42 pm #19328

    Hi Angelo,

    Would you make sure that you’ve activated your Slider under the Appearance > Parallax Slider > Parallax Slider Placement as per shown here: http://prntscr.com/7ycwpb and if you have selected manual page to page, then you must should have select the slider from the page options: http://prntscr.com/7ycyrw.

    Thanks.

    ANGELO
    Spectator
    Posts: 10
    July 29, 2015 at 1:48 pm #19330

    The set is manual placement and any page as selected parallax slider from the page option-slider options

    Thanks.

    Imran
    Spectator
    Posts: 402
    July 29, 2015 at 2:07 pm #19331

    Hi Angelo,

    I would require the login and the password of your admin panel in a private reply, so the others don’t approach it.

    Thanks.

    ANGELO
    Spectator
    Posts: 10
    July 29, 2015 at 2:11 pm #19332
    This reply has been marked as private.
    ANGELO
    Spectator
    Posts: 10
    July 29, 2015 at 2:17 pm #19333
    This reply has been marked as private.
    Imran
    Spectator
    Posts: 402
    July 29, 2015 at 3:00 pm #19334

    Hi Angelo,

    Upon checking, the files of parallax slider are missing. As also you are using an old version of the theme evolve plus v1..8.5. So I’d advice to update the theme to evolve plus v1.9.0. Before Updating the theme make sure that you are using a child theme to preserve the current changes.

    https://codex.wordpress.org/Child_Themes

    I’d also advice to backup your website before updating. backup

    http://prntscr.com/7ydurc

    Thanks.

    ANGELO
    Spectator
    Posts: 10
    July 29, 2015 at 3:07 pm #19335
    This reply has been marked as private.
    Imran
    Spectator
    Posts: 402
    July 29, 2015 at 3:21 pm #19340

    You’re welcome! 🙂

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