Topic Resolution: Resolved
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  • Cindy Nicolet
    Spectator
    February 5, 2015 at 9:52 pm #14665

    Hello,

    My site is correctly displayed on google Chrome but when I switch on IE (11) or Firefox, it’s aweful.

    The black background in my slider has disappeared, the menue is ugly and the widget box has no border.

    Please help me…

    Alok Maheshwari
    Spectator
    Posts: 303
    February 5, 2015 at 10:29 pm #14666

    What is your site url?

    Cindy Nicolet
    Spectator
    Posts: 4
    February 6, 2015 at 3:21 pm #14677

    http://www.marche-a-suivre.ch

    Alok Maheshwari
    Spectator
    Posts: 303
    February 6, 2015 at 10:16 pm #14681

    Can you please provide more information like what kind of customizations you have done or any plugins you have used.

    Cindy Nicolet
    Spectator
    Posts: 4
    February 13, 2015 at 2:06 pm #14737

    I haven’t done any specific customization. What kind of change could have modify the view from one browser to another?
    Have you already had similar problems?

    Alok Maheshwari
    Spectator
    Posts: 303
    February 14, 2015 at 8:42 pm #14748

    No, haven’t seen this problem earlier and I believe it could be due to some combination of plugins which aren’t working fine together. If you can pm me the login details then I can have a look around.

    Cindy Nicolet
    Spectator
    Posts: 4
    February 16, 2015 at 7:40 pm #14774

    login details:
    Username: sysmas
    Pwd: ***

    Thanks

    Alok Maheshwari
    Spectator
    Posts: 303
    February 17, 2015 at 11:53 am #14795

    It seems fine after updating the theme. Also please reduce the filesize of the background image as it is currently too big (8.9 MB).

    Cindy Nicolet
    Spectator
    Posts: 4
    February 26, 2015 at 10:38 am #14953

    ok, I’ll reduce it.

    Thanks a lot for your support!