Topic Resolution: Resolved
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  • Rob Pettigrew
    Spectator
    April 20, 2015 at 9:16 pm #16668

    When placing a search from the search box on the homepage I do not get any results. If I change theme to twenty fifteen then I can see search results. Is there something I need to do to see search results? Thank you.

    Roman
    Spectator
    Posts: 3147
    April 20, 2015 at 9:23 pm #16670

    your website URL please

    Rob Pettigrew
    Spectator
    Posts: 21
    April 22, 2015 at 6:10 pm #16712
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    April 22, 2015 at 7:54 pm #16715

    there seems to be an issue with plugin WP FileBase…please try to disable it and let me know if it works

    Rob Pettigrew
    Spectator
    Posts: 21
    April 22, 2015 at 8:03 pm #16719

    I disabled the plugin but still dont see any search results. It is strange that it works under a default theme though.

    Roman
    Spectator
    Posts: 3147
    April 22, 2015 at 8:23 pm #16721

    it’s weird..when I tried word tester it works https://inspectorportal.millinfo.com/?s=tester 😕 , it can be also .htaccess file issue http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-fix-the-internal-server-error-in-wordpress

    Rob Pettigrew
    Spectator
    Posts: 21
    April 22, 2015 at 9:45 pm #16723

    Renaming the htaccess file didnt help either. You are correct though. If you search for a word that is not indexed you get a response on that page. Try searching for roof instead.

    Roman
    Spectator
    Posts: 3147
    April 23, 2015 at 3:08 pm #16737

    are you not using a cache plugin? https://wordpress.org/support/topic/500-internal-error-on-search-results?replies=5 , also I still see errors generated by the WP FileBase plugin

    Rob Pettigrew
    Spectator
    Posts: 21
    April 23, 2015 at 3:13 pm #16740

    No I do not use a caching plugin. Where is the error log located?

    Roman
    Spectator
    Posts: 3147
    April 23, 2015 at 4:50 pm #16749

    when I check for example with Firebug in Firefox

    Rob Pettigrew
    Spectator
    Posts: 21
    April 23, 2015 at 5:20 pm #16751

    I have deactivated it again. I will leave it deactivated during our testing.

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