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  • sunshine2sky
    Spectator
    July 10, 2017 at 7:00 am #34201

    Hello
    I use theme4press slider shortcode on page. It’s show on desktop screen but it hide when open on other screen and screen size less than screen desktop.
    so, Its not show on other device.

    please help.
    Thank you.

    Priyank
    Spectator
    Posts: 747
    July 10, 2017 at 11:48 am #34209

    Hello

    Our development team find this issue with theme and solve. Provide update in next theme release.
    Please provide us your site admin details in private reply, our developer update in your theme.

    Thank you

    sunshine2sky
    Spectator
    Posts: 26
    July 10, 2017 at 12:29 pm #34214
    This reply has been marked as private.
    Priyank
    Spectator
    Posts: 747
    July 11, 2017 at 10:25 am #34225

    Hello

    Thanks for provide us site details, In theme need to update some css file. For this need to update theme files, so trying to add plugin File Manager at that time asking for FTP access: http://prntscr.com/fu7jue

    Attach updated files with this. Please download and upload at proper path in your server.
    themes\evolve-plus\assets\css\shortcode\shortcodes.css – https://ufile.io/t8f1d
    themes\evolve-plus\sass\style.css – https://ufile.io/uggze%5B/url%5D

    Check in your theme, you have created child theme and in this you write custom css for slider, you have to update there also.

    Thank you

    sunshine2sky
    Spectator
    Posts: 26
    July 20, 2017 at 9:05 am #34302
    This reply has been marked as private.
    Priyank
    Spectator
    Posts: 747
    July 20, 2017 at 10:19 am #34303

    Hello

    As I see you have created child theme “evolve-plus-child”, so update style.css file in child theme.
    If you have customize this style.css file, then you have to do manually change the issue in this I can’t help you.
    Your child theme has some css which you need you remove and update related with t4p-slider.

    Thank you

    sunshine2sky
    Spectator
    Posts: 26
    July 20, 2017 at 10:33 am #34304

    Hello

    I try again and its work.
    Thank you so much for your help.

    Priyank
    Spectator
    Posts: 747
    July 20, 2017 at 3:15 pm #34305

    Welcome.

    Thank you