Topic Resolution: Resolved
  • Closed
  • May 23, 2019 at 6:57 am #43637

    Hello

    I have an issue with products sorting and how they displayed. The products are not sorting according to what I have set them, and the products are setting as 3 columns, however, the products are showing 3 products, 2 products, and 2 products.

    This is the screenshot of how it should sort and how it should display (using 2019 theme).
    http://prnt.sc/ns6j6j

    However, this screenshot is how the products are sorting and display with evolve plus.
    http://prnt.sc/ns6jm9
    https://prnt.sc/ns6jt2

    Roman
    Spectator
    Posts: 3147
    May 23, 2019 at 11:39 am #43641

    Hi, please provide URL to the website. Thanks

    Thananont Aunsiripant
    Spectator
    Posts: 17
    May 24, 2019 at 7:35 am #43650
    Roman
    Spectator
    Posts: 3147
    May 24, 2019 at 3:22 pm #43655

    Try this Additional CSS:

    @media (min-width: 576px) {
    .products {
        -webkit-column-count: inherit;
        -webkit-column-count:  inherit;
        -moz-column-count:  inherit;
        column-count:  inherit;
        -webkit-column-gap:  inherit;
        -moz-column-gap:  inherit;
        column-gap:  inherit;
        orphans:  inherit;
        widows:  inherit;
    }
    }
    Thananont Aunsiripant
    Spectator
    Posts: 17
    May 25, 2019 at 8:42 am #43669

    The sorting result does not change, and the last 2 rows of products still show 2 products instead of 3 products.

    The product sorting should be

    1 2 3
    4 5 6
    7 8 9
    10 11 12
    However, currently, the products are sort like

    1 2 9
    3 4 10
    5 6 11
    7 8 12

    Roman
    Spectator
    Posts: 3147
    May 25, 2019 at 10:41 am #43676

    can you please provide wp admin to the page in Private reply? I will set it for you. Thanks

    Thananont Aunsiripant
    Spectator
    Posts: 17
    May 26, 2019 at 10:22 am #43680
    This reply has been marked as private.
    Thananont Aunsiripant
    Spectator
    Posts: 17
    May 27, 2019 at 12:28 pm #43691

    Please inform me if there is any progress

    Thananont Aunsiripant
    Spectator
    Posts: 17
    May 28, 2019 at 5:53 am #43693

    Still waiting for the response.

    Thananont Aunsiripant
    Spectator
    Posts: 17
    May 28, 2019 at 6:25 pm #43695

    For more information, the sorting when opening with a mobile device is correct, but with the desktop look for 3 columns per row, it is incorrect.

    Roman
    Spectator
    Posts: 3147
    May 29, 2019 at 6:24 pm #43700

    Really sorry about the delay, have you disable the shop index page?