Hello! I apologize that I did not see this reply, but I DID finally solve this.

It is so weird, and they do not log any output, but you nailed it. In that file they appear to read files and determine the owner of one of the wordpress files, then they create a file and if the owner is not identical then they shift to the FTP method.

I had to look to see that my instance was running as the “apache” user, and even though all of the files had RW permissions for root:apache that wasn’t good enough.

After chowning everything as apache:apache it worked!

Thanks again for your quick assistance looking at this, and I’m glad that I now know this.

Looking at the WordPress code, there seems to be multiple class files for the file system:

class-wp-filesystem-base.php
class-wp-filesystem-direct.php
class-wp-filesystem-ftpext.php

And the “wrong” one is being used … ftpext instead of direct.

Do you have any insights into how this selection is being controlled?

Hello,

Your comment and observation about the footer made our developer think of an issue!

He was looking for how to add Google Analytics and found your post: https://theme4press.com/support/topic/analytics-code/

So he modified the footer.php and changed:

wp_footer();
?>

to be:

?>
<script>
(function(i,s,o,g,r,a,m){i[‘GoogleAnalyticsObject’]=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,’script’,’https://www.google-analytics.com/analytics.js&#8217;,’ga’);

ga(‘create’, ‘UA-ghijklm-xy’, ‘auto’);
ga(‘send’, ‘pageview’);

</script>
<? wp_footer();
?>

We see now that he used the <? wp_footer(); tag, instead of the <?php wp_footer(); tag !

Thank you for taking a deeper look at the page, and noticing this issue with the footer! That gave us the pointer of what to look at.

We are curious … why don’t you have the Google Analytics built into the theme, or have a better way to insert this?

Thank you very much!!

Also … if I replace your two outdated files with the Woocommerce default files the images work perfectly! They do not look at good as yours, but they work perfectly.

evolve-plus/woocommerce/single-product/product-image.php version 2.0.14 is out of date. The core version is 2.6.3,

evolve-plus/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 2.6.3

If I then put your files back, it is broken.

Please do not simply blow off this issue as we need to get the site online and working. It was all fine until we updated to WordPress 4.6.1 … then this. Please provide better support suggestions … there is a serious issue. Please.