Forum replies created

Viewing 10 replies - 121 through 130 (of 148 total)
    In reply to Website titel in sticky header
    Daniel Jones
    Spectator
    Posts: 148
    June 14, 2016 at 7:58 pm #28413

    Hi Sanschnei,

    I hope you are having an awesome day and thanks for contacting us regarding your query.

    You may accomplish this by utilizing the steps below:

    • Please log into your WordPress Dashboard as an Administrator
    • Navigate to Appearance>Theme Options>Header>Title & Tagline from your WordPress Dashboard
    • Click on the checkbox under the Disable Blog Title section
    • Save Changes

    Please let me know if there are any more questions that I may answer for you 🙂

    Cheers!

    In reply to Menu links not working on mobile
    Daniel Jones
    Spectator
    Posts: 148
    June 13, 2016 at 7:46 pm #28389

    Hi EMH,

    Thanks for your reply.

    We have conducted a links test on your website using various mobile devices and they are working as they should.

    Can you confirm which mobile device you are experiencing this with and have you tried to test this on any other device?

    I look forward to your reply.

    Cheers!

    In reply to Edit slides
    Daniel Jones
    Spectator
    Posts: 148
    June 13, 2016 at 5:44 pm #28383

    Hi Esther,
    Thanks for keeping in touch with us. I hope you’ve been doing well.

    I’m going to ask that you attempt to update the theme as soon as possible. I’m currently using v2.6.4 and I’m seeing this option. Apart from a conflicting plugin, I’m not sure of any other reason why you wouldn’t be seeing this option.

    I’m going to advise that you to first, disable all your plugins, check to see if the option is still not present, if it is, then re-enable your plugins one by one to see which plugin causes the issue.

    If the issue isn’t with your plugins then you may want to update. 🙂

    I hope this helps.
    Kind Regards.

    In reply to unknown slider on my homepage
    Daniel Jones
    Spectator
    Posts: 148
    June 13, 2016 at 5:32 pm #28381

    Hi Edward,

    I hope you are having an awesome day and thanks for contacting us regarding your query.

    If you would like to disable the Slider that appears in the Hero section on the theme please use the steps outlined below.

    • Please log into your WordPress Dashboard as an Administrator
    • Navigate to Pages>Page of Your Choice from your WordPress Dashboard
    • Scroll down to the Page Options section and under the Slider Options Section select Slider Type to No Slider
    • Save Changes

    Please let me know if there are any more questions that I may answer for you 🙂

    Cheers!

    In reply to Menu links not working on mobile
    Daniel Jones
    Spectator
    Posts: 148
    June 13, 2016 at 5:05 pm #28380

    Hi EMH,

    I hope you are having an awesome day and thanks for contacting us regarding your query.

    May I ask you to try and flush your permalinks and then test to see if this has aided you in resolving this request.

    How to Flush your Permalink

    Navigate to Settings/Permalinks from your WordPress Dashboard and set your permalink structure to Default then save your changes.

    Reselect the initial permalink structure you previously had and save your changes once more.

    This will update your permalink settings and flush rewrite rules.

    Please let me know if there are any more questions that I may answer for you 🙂

    Cheers!

    In reply to Edit slides
    Daniel Jones
    Spectator
    Posts: 148
    June 13, 2016 at 9:37 am #28364

    Hi Esther,

    Thanks for reaching out to us.

    Kindly could you share with me temporary login credentials to the backend so that I may figure it out and help from there. You delete or change the credentials after we’re done. Please don’t forget to mark the reply as private.

    Looking forward to hear from you.

    In reply to Content boxes don't align
    Daniel Jones
    Spectator
    Posts: 148
    June 11, 2016 at 9:58 am #28335

    Hi Grey,

    Thanks for sharing that info.

    I have tried to fix the issue, it is now fine, kindly check again.

    Please let me know if there’s anything else.

    In reply to Content boxes don't align
    Daniel Jones
    Spectator
    Posts: 148
    June 10, 2016 at 3:29 pm #28324

    Hi Greg,

    Thanks for reaching out to us again.

    Kindly could you share with me the link to the site so that I may a look at it and figure out the issue.

    Looking forward to hear from you.

    In reply to Edit slides
    Daniel Jones
    Spectator
    Posts: 148
    June 9, 2016 at 11:32 pm #28313

    Hi Esther,

    I hope you are having an awesome day and thanks for contacting us regarding your query.

    May I ask you to confirm that you are using the latest version of the Evolve Plus Theme currently at version 2.6.4?

    Can you also confirm if you are seeing the theme4press slider options within your WordPress Dashboard?

    I look forward to your reply.

    Cheers!

    In reply to Content boxes don't align
    Daniel Jones
    Spectator
    Posts: 148
    June 9, 2016 at 11:22 pm #28311

    Hi Greg,

    Thanks for your reply,

    To rectify this issue, we will need to utilize a specific CSS Selector to isolate the fix for the Safari browser.

    You may use the following Custom CSS Code to resolve this request.


    /* Safari Only | Adjusts the width of the content box in Safari Web Browser*/
    @media screen and (-webkit-min-device-pixel-ratio:0){
    .home-content-boxes .col-md-3.content-box{
    width: 22% !important;
    }
    }

    Please let me know if there are any more questions that I may answer for you 🙂

    Cheers!

Viewing 10 replies - 121 through 130 (of 148 total)