Forum replies created

Viewing 10 replies - 41 through 50 (of 148 total)
    In reply to Problem with the header on mobile browsers
    Daniel Jones
    Spectator
    Posts: 148
    July 30, 2016 at 8:45 am #29493

    Hi Elen,

    Thanks for contacting us.

    Kindly could you share with me the link to the site so that I may figure out the issues and help.

    Looking forward to your reply.

    In reply to home blog has-sidebar–misc text
    Daniel Jones
    Spectator
    Posts: 148
    July 30, 2016 at 8:40 am #29492

    Hi Terry,

    Thanks for reaching out to us again.

    Kindly could you share with me temporary login credentials so that I can investigate the issue further from there. You may delete or change the credentials after we’re done. Please ensure to mark the reply as Private.

    Looking forward to your reply.

    In reply to Hover color in menu (part 2)
    Daniel Jones
    Spectator
    Posts: 148
    July 30, 2016 at 8:33 am #29488

    Hi Sue,

    Thanks for reaching out to us again.

    Kindly note that you can retain your custom CSS codes even after updating the theme, this is achieved by using child theme or backing up the custom codes before updating then add them back.

    I hope that helps.

    In reply to sidebar widgets – grey boxes
    Daniel Jones
    Spectator
    Posts: 148
    July 30, 2016 at 8:10 am #29485

    Hi Johannes,

    Thanks for contacting us.

    You can change the background color by using custom CSS code. Kindly could you share with me the link to the page so that I can figure out the right CSS for you.

    Looking forward to your reply.

    In reply to Breadcrumbs display with blanks
    Daniel Jones
    Spectator
    Posts: 148
    July 29, 2016 at 8:38 pm #29482

    Hi Leah,

    Thanks for reaching out to us again.

    I’m to escalate this issue to the development team for more investigation and they get back to you as soon as possible.

    Thanks in advance for your patience.

    In reply to Remove Ellipsis From Post Slider – Evolve+
    Daniel Jones
    Spectator
    Posts: 148
    July 29, 2016 at 8:34 pm #29481

    Hi Kenneth,

    Thanks for clarification.

    Kindly could you share with me temporary login credentials so that I can investigate the issue further from there and help. You may delete or change the credentials after we’re done. Please ensure to mark the reply as Private.

    Looking forward to your reply.

    In reply to The Side Bar is not showing on some pages
    Daniel Jones
    Spectator
    Posts: 148
    July 29, 2016 at 9:31 am #29466

    Hi,

    Daniel here, thanks for confirming.

    Normally, there will be update notification for our Evolve theme like you got with WordPress stock themes TwentySixteen.

    We would suggest keeping your copy of theme up to date to have the latest fixes. And normally, theme settings or configurations state will not be replaced by updates. However, you can have settings backup under Dashboard > Appearance > Theme Options > IMPORT/EXPORT just to be safe.

    Let me know how it goes, thanks!

    In reply to Adding Share This Text
    Daniel Jones
    Spectator
    Posts: 148
    July 29, 2016 at 9:21 am #29463

    Hi Donna,

    Thanks for reaching out to us.

    Unfortunately, there are no built-in settings or configurations to do those things. You can access:
    –Dashboard > Appearance > Theme Options > Social Sharing Box Shortcode to manage social sharing style.
    –Dashboard > Appearance > Theme Options > Blog to manage social sharing button placement on post pages. You can set them to appear on all pages, posts only, or other options.

    You would need custom jobs for to achieve what you want. You can refer here for custom job requests: https://theme4press.com/theme-customization-service/.

    I hope this helps!

    In reply to Contact page problems
    Daniel Jones
    Spectator
    Posts: 148
    July 28, 2016 at 2:23 pm #29421

    Hi Daniel,

    Thank you for getting back to us.

    Hmm, sounds strange. Could you confirm if the emails are sent to your spam folder? The emails might be getting filtered out by your email provider to the spam folder.

    Please let me know.

    Regards,

    In reply to Contact page problems
    Daniel Jones
    Spectator
    Posts: 148
    July 28, 2016 at 1:47 pm #29418

    Hi Daniel,

    Thank you for reaching out to us.

    First, could you kindly confirm if you have set up the contact page by adding your email on the contact settings Appearance > Theme Options > Contact? For further information on this, please have a look at our guide on how to set up your contact page:

    https://theme4press.com/docs/setting-up-the-contact-page/

    Also, while submitting the email, was there any error displayed?

    Please let me know so we can dig deeper into this.

    Regards,

Viewing 10 replies - 41 through 50 (of 148 total)