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Viewing 10 replies - 1 through 10 (of 41 total)
    In reply to Website pages scrambled
    Nicole Amber
    Spectator
    Posts: 41
    July 15, 2016 at 6:06 pm #29065

    Hi Roman

    Thank you for your reply.

    It appears I resolved the issue – it was the Simple Cache plugin that was causing problems so I deactivated it. My site is good now and I have marked my query as “resolved” on the Support Forum.

    Best Regards,
    Nicole

    In reply to Website pages scrambled
    Nicole Amber
    Spectator
    Posts: 41
    July 15, 2016 at 5:44 pm #29062
    This reply has been marked as private.
    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 10:54 pm #29022

    Thank you so much, Roman!
    It worked! My sliders are restored
    Big sigh of relief
    I appreciate your assistance with this
    Have a good afternoon

    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 10:39 pm #29020

    Sorry, Roman, I don’t understand – how do I add the file in the import field?
    When I click the “Import from File” button, a text field opens up and at the top it says: “Input your backup file below and hit import to restore your sites options from a backup”
    What do I enter in this field? Am I supposed somehow attach the file or have a file URL?

    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 10:31 pm #29017

    Thank you, Roman
    I will try it now.
    In the “Import from file” field, do I type: redux_options_evl_options_backup_14-07-2016?

    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 10:21 pm #29013

    The update was auto in WP earlier today, but then I did a manual one after I receive the error message.
    I believe the version before was 4.6.1 because it was also an auto update in WP

    How can we check to see if the backup file brings back the sliders?

    Thank you

    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 10:06 pm #29007
    This reply has been marked as private.
    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 9:44 pm #29001
    This reply has been marked as private.
    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 8:40 pm #28987
    This reply has been marked as private.
    In reply to After Evolve Plus update to 4.6.2. – website down – fatal error
    Nicole Amber
    Spectator
    Posts: 41
    July 14, 2016 at 8:32 pm #28986

    I also lost all my content in the Bootstrap Slider and Parallax Slider! Again! This is the third time in 6 months!
    This is unbelievable! I don’t know what to do anymore!

Viewing 10 replies - 1 through 10 (of 41 total)