Forum replies created
we would be grateful if you could send us the updated German translation. the gif image we will fix in the next theme update. thanks for your patience
you can back up your files through FTP or a plugin as well as your theme options with the Import/Export function 😉
have no idea why it doesn’t migrate on your website, on my it works just fine. anyway, I copied the lite version sliders so it should be fine 😉
theme package updated. really sorry about the bug 🙁
possible to send us your website with login details in Private reply so we can check it?
really sorry about the bug, we overlooked it 🙁 … new theme update is available..thanks for your patience 😉
I’ve checked your website, for now I have no idea what’s causing the issue, but we could start to check it by updating your theme to the latest version first. so please back up your current version and update to the last one. then we can continue to check it 😉
can you provide your website with login details in the Private reply please?
when you have activated the free version and the sliders work, please click the Save Changes in the Theme Options, then activate the Premium version. When did you download the premium version?
you can use a FTP program, copy the old files to your local machine, remove it from your hosting and upload the new files through WP admin. also you can check our Docs https://theme4press.com/docs/theme-installation-update/ where is step by step install/update process