Forum replies created

    Priyank
    Spectator
    Posts: 747
    March 23, 2017 at 7:41 am #33083

    Hi Markus,

    Yes If you not create a child theme and update parent or core theme directly your all customization work lost.
    Always, all customization work do only child theme and stay backup all customization work.

    If you backup your customization files please upload your customization file again. or If you backup customize theme folder (or zip file) reinstall your backup or old (customize) theme folder (this time rename theme folder name like evolve plus old) in theme directory with FTP.

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 23, 2017 at 7:32 am #33082

    Hi,

    In our machine, your site working fine. See screencast:
    http://screencast-o-matic.com/watch/cbe01T6GOB

    Please Clear your all browser caches and cookies.

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 23, 2017 at 6:13 am #33081

    Hi,

    Go to Appearance and open Theme Options
    Theme Options -> Header -> Header Widgets (Choose different options)
    After that you add header widgets, go to Widgets area in Appearance. In this section, you see four Header Widget sidebar box and you add a different widget in this header widget sidebar.

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 22, 2017 at 6:33 am #33034

    Hi,

    We have to suggest that you deactivate plugin one by one and check your problem.
    Because In our machine not generate replicate of your issue. In our machine theme work just fine.
    If you have not check plugin deactivation method kindly give a permission we check plugin deactivate one by one in your site and find that what is original issue.

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 22, 2017 at 6:20 am #33032

    Hi,

    If you like to change position of your parallax slider Check this page options(your front page)
    Go to page(front page) -> Page options -> Slider -> Slider Position

    And if you wish to remove or move another page/post of parallax slider so check this theme options
    Appearance -> Theme Options -> Parallax slider -> General -> Parallax Slider placement

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 21, 2017 at 1:21 pm #33026

    Hi,

    We check your site and find Js conflict error in customize screen.
    We think that you added plugins js and theme js conflict each other so we suggest that all plugin deactivate one by one and check issue its resolve or not.

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 21, 2017 at 7:43 am #33021

    Hi,

    We have to get all product page properly and use both browser chrome and firefox its work fine.
    Please send screencast of your problem.
    Use link http://screencast-o-matic.com/ for video screencast.

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 21, 2017 at 6:28 am #33019

    Hi,

    Evolve+ and alora both theme different to each other. Both theme functionality and coding are different so anyone coding does not work to other.

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 21, 2017 at 6:04 am #33016

    Hi,

    We check your site, dropdown menu and submenu working fine on both desktop and mobile. See screenshot
    http://prnt.sc/emiznk
    http://prnt.sc/emizoj

    Thank you

    Priyank
    Spectator
    Posts: 747
    March 20, 2017 at 6:58 am #32982

    Hi,

    We Check your site, We think that you do not display top nav on your site.
    We can’t open any other your send link without wp-login details, please send wp-login details in private display. We suggest that use theme options for this time when you not able to open customize screen.

    Thank you