Denzel Chia
Moderator
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#20186 |

Hi,

Sorry, according to our company policy, we are unable to provide third party plugin compatibility troubleshooting.

Perhaps it’s only a cache issue. You can try activating the plugin and go to it’s admin pages to clear all the caches and see if it works. You can also try disabling caching for some of it options.

Please kindly contact the author if you require further assistance https://wordpress.org/support/plugin/w3-total-cache

Thanks!