Denzel Chia
Moderator
Post count: 2871
Been thanked: 94 times
#28473 |

Hi,

If you are using Safari browser, you should set your browser to stop unzipping downloaded files.
https://www.404techsupport.com/2015/11/stop-safari-automatically-unzipping-downloads/

There is no such problem if you are using Firefox or Chrome.

Thank you.