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  • November 10, 2015 at 7:28 am #21926

    Christopher Cavanagh
    Spectator
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    I just placed a new elastic slider and when the page is viewed, the slider remains a black box with ‘loading’ in the middle. Nothing ever happens. Help…..

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  • Denzel Chia
    Moderator
    November 10, 2015 at 7:34 am
    Post count: 2858
    Been thanked: 91 times
    #21928 |

    Hi,

    Please post website url.

    Thanks!

    Christopher Cavanagh
    Spectator
    November 10, 2015 at 7:38 am
    Post count: 5
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    #21931 |

    http://hexiussemi.com/

    Denzel Chia
    Moderator
    November 10, 2015 at 7:41 am
    Post count: 2858
    Been thanked: 91 times
    #21932 |

    Hi,

    I don’t see any error in my error console.
    Perhaps it’s a plugin conflict.

    Please disable one plugin at a time to find the conflicting plugin

    Thanks!

    Christopher Cavanagh
    Spectator
    November 10, 2015 at 7:45 am
    Post count: 5
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    #21935 |

    OK, I’ll work through them. Also, where are all the options for the sliders? I only see Elastic Slider options in the Theme Options and even those are limited. Are there more that I’m not seeing. It also appears your documentation on the sliders is out of date.

    Christopher Cavanagh
    Spectator
    November 10, 2015 at 7:48 am
    Post count: 5
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    #21936 |

    I disabled every plugin but the Theme4Press core and it still has the same problem. Getting very frustrated.

    Denzel Chia
    Moderator
    November 10, 2015 at 8:09 am
    Post count: 2858
    Been thanked: 91 times
    #21937 |

    Hi,

    There is no problem with elastic slider.
    Please see screenshot.

    Did you add the slides?

    You can Go to WordPress admin -> Theme Options -> General -> Import Demo Content
    Use the demo content as a starting point.

    Sorry for the lack of documentation.
    I do not know why, but I am not employed to do the documentation.

    Thank you.

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