Topic Resolution: Resolved
  • Creator
    Topic
  • #28516

    Hello,

    Impossible to set background header and footer after update to last version of Evolve+.

    Can you help, please.

Viewing 14 replies - 1 through 14 (of 14 total)
Replies
  • Denzel Chia
    Moderator
    Post count: 3230
    #28528 |

    Hi,

    Please provide website URL.
    I will take a look at your header.

    Thank you.

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28531 |
    This reply has been set as private.
    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28532 |
    This reply has been set as private.
    Denzel Chia
    Moderator
    Post count: 3230
    #28534 |

    Hi,

    There is no need for my email address to create a user.

    You can just type an non-existing email address.
    Click on Show password and copy the password for me
    Uncheck the send user email setting.

    By the way, are you using latest reduxframework plugin?
    And did you set the header and footer pattern via Appearance -> Theme Options -> Styling -> Header and Footer
    and Not via Appearance -> Customize ?

    Because, sometimes Appearance -> Customize does not work properly in this theme.

    Thank you.

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28542 |
    This reply has been set as private.
    Daniel Jones
    Moderator
    Post count: 241
    #28552 |

    Hi Cyrille,
    Thanks for keeping in touch with us.

    I’m seeing this, and I have replicated the issue.
    It seems to be a feature that has been left out of the update for some unforeseen reason.
    I’m going to contact the developer regarding this, however, for now, you may be able to accomplish this using some Custom CSS. Could you please tell me exactly what color you wish to change the header and footer to so that I can generate some Custom CSS to help you out?

    Looking forward to your response.
    Kind Regards.

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28554 |

    Hi Daniel,

    I just want to use one of the pattern provided in Appearance -> Theme Options -> Styling -> Header and Footer. => Header and Footer pattern

    I would like to get the same result as in the main site http://www.100son.net.

    Plus I would like to have the same color for the buttons of front page content boxes.

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28583 |

    Hi Daniel,

    How long do you think it will have to give a solution to this issue?

    Best regards,

    Daniel Jones
    Moderator
    Post count: 241
    #28663 |

    Hi Cyrille,

    Thanks for reaching to us again and sorry for the much delayed response.

    I’m looking at the site and the pattern seems to be coming perfectly in the header and footer. Did you manage to sort out the issue?

    Please let me know if there’s anything else, I’m glad to help.

    Cheers!

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28664 |

    Hi Daniel,

    I disabled all plugins and then it was possible to set the pattern for header and footer.

    As you can see I steel have an issue with the color of the buttons.

    What can I do to set the color?

    Thanks,

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28726 |

    Hi guys,

    The situation seems blocked.

    The support period for my subscription will end before the end of the month.

    What can I do to have a functional theme after last update?

    Denzel Chia
    Moderator
    Post count: 3230
    #28732 |

    Hi,

    Please use the following in Theme Options -> Custom CSS for your button color.

    I received the following information from my Employer.

    Regarding support subscription, you can extend it from your account, by clicking on the extend button.
    You will need to extend in order to get access to this support forum.

    If you do not extend, It will not affect your theme.
    Your theme will work and you will still be able to get automatic updates.

    Thank you.

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28734 |

    Hello,

    Can you tell me were I can set the color for all the buttons and the links.

    Thanks,

    Cyrille Sanson-Stern
    Spectator
    Post count: 27
    #28735 |

    OK,

    All issues was due to child theme settings.

    Mainly with single.php changes.

Viewing 14 replies - 1 through 14 (of 14 total)

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