Topic Resolution: Resolved
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  • Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #28440 |

    Hi Jean,
    Thanks for contacting us.

    Kindly could you check if there’s any other plugin causing conflicts with the theme and woocommerce by deactivating them, then check again.

    Please let me know how it goes.

    Jean-Philippe Tauran
    Participant
    Post count: 3
    Been thanked: 1 time
    #28442 |

    Hello Daniel, thank you for your help.

    I deactivated my pluggins and checked again without results.
    I have not installed any new plugin since the upgrade.

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #28443 |

    Hi Jean,

    That’s quite strange. Kindly could you try the plugin using default WP theme i.e. Twenty Twelve, and ensure that you’ve defined the Delivery method, see if there will be any changes.

    Let me know how it goes.

    Jean-Philippe Tauran
    Participant
    Post count: 3
    Been thanked: 1 time
    #28444 |

    I made several test with differents theme :

    evolve + child theme : it does not work
    evolve + : it does not work
    evolve : it works
    Twenty Twelve : it works

    Tanks

    Denzel Chia
    Moderator
    Post count: 2849
    Been thanked: 91 times
    #28453 |

    Hi,

    Please go to Woocommerce -> Settings -> Checkout ( Tab )
    Scroll down and look for the following options.

    Cart Page

    Checkout Page.

    You should have selected a page for both options.
    For example.
    http://image.prntscr.com/image/6f5e94d3bb02481291ccc00f366ee6cf.png

    Thank you.

    Jean-Philippe Tauran
    Participant
    Post count: 3
    Been thanked: 1 time
    #28461 |

    Hi Denzel,

    all my page setup was ok in Woocommerce -> Settings -> Checkout.

    Good news : a new Woocommerce update was available this morning.
    After installed it, everything works.

    Thank you for your help and time that you have dedicated to me.

    1 user thanked author for this post.
    Denzel Chia
    Moderator
    Post count: 2849
    Been thanked: 91 times
    #28470 |

    You are welcome!
    Thank you.

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