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  • #30624

    Jean-Denis COINDRE
    Spectator
    Been thanked: 3 times

    Hi Team,

    I have a problem with smartphone view.
    The theme is responsive but when I use a smartphone, the header is stretshed (scaled vertically).
    Can you let me know how I can fix it please ?

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
Replies
  • Jean-Denis COINDRE
    Spectator
    Post count: 42
    Been thanked: 3 times
    #30625 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #30640 |

    Hi,

    Your image is too long to be fitted properly in mobile.

    Please create another header image which is suitable to be used in mobile header and upload to your website.

    Provide me the URL of your newly created mobile header image.
    I will try to use Custom CSS to apply it as mobile header background image using @media query.

    I will need to login to your website to try out the custom css code.
    Please provide WordPress login access in Private Reply.

    Thank you

    Jean-Denis COINDRE
    Spectator
    Post count: 42
    Been thanked: 3 times
    #30684 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #30706 |

    Hi,

    You did not give me the username.
    Please provide in private reply.

    Thank you

    Jean-Denis COINDRE
    Spectator
    Post count: 42
    Been thanked: 3 times
    #30718 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #30721 |

    Hi,

    It’s done.

    Please check it out. In your mobile.
    Please clear your mobile browser cache before visiting your website.

    This is how it looks on my mobile.
    http://image.prntscr.com/image/3c516a10c40f4160970b0e184c712249.png

    Thank you

    1 user thanked author for this post.
    Jean-Denis COINDRE
    Spectator
    Post count: 42
    Been thanked: 3 times
    #30752 |

    Thank you Denzel.
    It s working.
    You are the best.

    Many thanks

    1 user thanked author for this post.
    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #30764 |

    You are welcome!
    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
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