Topic Resolution: Resolved
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  • #27752

    Anna Ross
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    I was using the free version of evolve, but wanted some of the features of the plus version. After installing and purchasing! the plus, the site is almost unresponsive it is sooooo slow. PLEASE help

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  • Roman
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    #27753 |

    please provide the website URL

    Anna Ross
    Participant
    Post count: 7
    Been thanked: 1 time
    #27756 |
    This reply has been marked as private.
    Anna Ross
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    #27757 |

    I should add, not only slow on the front end (it’s timed out a few times now) But also on the back end. and when doing/appearance/customize, the preview never loads.

    Roman
    Keymaster
    Post count: 2538
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    #27761 |

    you are using some plugins..tried to disable one by one and check if it helps?

    Anna Ross
    Participant
    Post count: 7
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    #27769 |

    OK, so I re-uploaded the old evolve theme, and suddenly it’s working/loading faster. I didn’t know it needed that theme in there as well?

    ONE MAJOR issue I’m having is that NONE of the page/post links are working in full screen (computer). Once down to tablet or mobile, all links work again.?

    In all sizes, the menu and read more buttons work.

    I have tried disabling all the plugins, one by one, clearing cache and hard reload, to no avail.

    This is the strangest glitch..! I’m assuming it may be a css/z-index issue? or something to do with the media call out, but nothing I’ve tried has worked. Please assist.
    Thank you

    Roman
    Keymaster
    Post count: 2538
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    #27771 |

    it looks you are using a child theme? is it correctly set? where can I see the links? for me all work just fine..buttons as well

    Anna Ross
    Participant
    Post count: 7
    Been thanked: 1 time
    #27772 |

    Is it true that I need the free(old version) on the server, along with the evolve-plus?

    Page links within the actual content of the page like here:
    http://harrylakelodge.com/plan-your-trip/

    The ones in green. in full screen (computer) they don’t have any functionality, once in tablet&mobile – they work fine.

    Child theme is set correctly, as all changes I make are reflected. Or what do you mean?

    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #27774 |

    free version is not required to be installed for the premium version…to check if the premium theme works just fine, enable it, not the child theme 😉

    Anna Ross
    Participant
    Post count: 7
    Been thanked: 1 time
    #27775 |

    OK. But the links issue? Please advise, as I cannot have the ahrefs not working on the site.

    Anna Ross
    Participant
    Post count: 7
    Been thanked: 1 time
    #27777 |

    Which still happens when I activate the parent theme – evolve-plus. The inactive links in full screen.

    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #27778 |

    about the z-index you are right, the front page content boxes are not designed for a html content, but have a quick fix 😉
    Custom CSS:

    1 user thanked author for this post.
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #27779 |

    just seen you are using the button from the front page content boxes…remove this class cntbox_btn, it makes the links not clickable

    1 user thanked author for this post.
    Anna Ross
    Participant
    Post count: 7
    Been thanked: 1 time
    #27782 |

    It worked! it worked! thank you very much. I spent countless hours yesterday trying trouble shoot..and it was something simple. (of course).

    1 user thanked author for this post.
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