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  • #29346

    Mario Guagliardo
    Spectator
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    When using a image as a link to a PHP, the visitors of a page can’t download the PDF.
    How to fix?

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  • Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29348 |

    Hi Mario,

    Thank you for reaching out to us.

    Could you kindly share the URL to this so I can take a closer look at this and be of more help? Also, how have you set up the pdf file on the blog page? Is it a direct link to the pdf file?

    Looking forward to your response.

    Regards,

    Mario Guagliardo
    Spectator
    Post count: 17
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    #29351 |
    This reply has been marked as private.
    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29356 |

    Hi Mario,

    Thank you for getting back to us.

    Hmm, were you able to resolve this? I have visited the blog page and I am able to download the pdf. I have tested this with different browsers and I can’t seem to replicate the issue. Please try and clear your browser cache or test this on different devices.

    Please let me know so I can dig deeper into this.

    Regards,

    Mario Guagliardo
    Spectator
    Post count: 17
    Been thanked: 0 times
    #29360 |

    Test on Chrome and FF, both the same problem, en i can reproduce it.
    I can make a movie off it 🙂

    Or contact me at Telegram

    Denzel Chia
    Moderator
    Post count: 3230
    Been thanked: 129 times
    #29377 |

    Hi,

    That image is being loaded as lightbox.
    You need to go to Theme Options -> Lightbox
    Find the setting -> Show Post Images in Lightbox
    Uncheck this setting and Save changes.

    Thank you

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