• Creator
    Topic
  • #17584

    Ravi Sakaria
    Spectator

    I am having an issue that I can’t pinpoint when attempting to use the zendesk support wordpress plugin. The plugin creates a zendesk chat widget on all pages and posts. When loading the site in Firefox the widget works, when in Chrome, Safari or IE the widget fails to load. When I switch to a different theme the widget shows in all browsers. Any help is appreciated as I have been unable to find the cause of the issue.

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Replies
  • Roman
    Keymaster
    Post count: 2584
    #17654 |

    your website URL please

    Ravi Sakaria
    Spectator
    Post count: 3
    #17665 |
    This reply has been set as private.
    Roman
    Keymaster
    Post count: 2584
    #17667 |

    when I check the error log I see: “NetworkError: 502 Bad Gateway – https://voicepulse.zendesk.com/embeddable/blips” maybe you should contact the plugin author about this issue

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