• Closed
  • Jeff Eads
    Spectator
    August 6, 2015 at 5:50 pm #19760

    I am getting an error message at the top of all pages on my site at http://www.clayCountyYouthFootball.com. This occured after I updated it to the latest version of evolve. I then updated word press to 4.2.4. Can someone tell me what is going on?

    file_exists(): open_basedir restriction in effect. File(/var/www/vhosts/claycountyyouthfootball.com/httpdocs/wordpres-content/themes/evolve/library/admin/redux-extensions/extensions/icomoon-admin/style.css/extension_style.css.php) is not within the allowed path(s)

    Imran
    Spectator
    Posts: 402
    August 6, 2015 at 6:35 pm #19765

    Hi Jeff,

    Thanks for writing in!

    Upon checking into your site, it seems to be a plugin conflict. Would you mind reinstalling the “Redux Plugin” and try to turn the plugin off and test if the error goes and then turn it back again.

    Thanks.

    Jeff Eads
    Spectator
    Posts: 8
    August 6, 2015 at 6:47 pm #19766

    I uninstalled it and went back to install it, I get the error below.

    Downloading install package from https://downloads.wordpress.org/plugin/redux-framework.3.5.6.1.zip…

    Warning: touch(): Unable to create file /wordpress/tmp/redux-framework.3.5.6.1.tmp because No such file or directory in /var/www/vhosts/claycountyyouthfootball.com/httpdocs/wordpress/wp-admin/includes/file.php on line 164 Warning: unlink(/wordpress/tmp/redux-framework.3.5.6.1.tmp): No such file or directory in /var/www/vhosts/claycountyyouthfootball.com/httpdocs/wordpress/wp-admin/includes/file.php on line 464
    Download failed. Destination directory for file streaming does not exist or is not writable.

    Denzel Chia
    Moderator
    Posts: 2656
    August 6, 2015 at 7:00 pm #19767

    Hi,

    The following error in Evolve Plus theme has been fixed.

    file_exists(): open_basedir restriction in effect

    Please kindly download Evolve Plus theme again from your account.

    As for redux framework, if you cannot install in WordPress admin. You can get it here. https://wordpress.org/plugins/redux-framework/
    This plugin is needed for the Theme Option to work in the latest Evolve Plus Theme.

    Thanks!