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  • Clare Winter
    Spectator
    27.09.2015 at 13:09 #20989

    Hi

    I have recently upgraded the free Evolve theme to Evolve+ and everything transferred fine and was all working nicely for the first few days.

    I have just checked the website and a strange drop down box has appeared on the home page header and the accordions are not working. This was something that was happening with the free Evolve theme which is why I upgraded. It did resolve itself with WordPress and theme upgrades but then seemed to revert back to these errors each Friday.

    Can anyone help?

    Many Thanks.

    Roman
    Spectator
    Posts: 3147
    27.09.2015 at 15:10 #20991

    please provide your website URL with the issue

    Clare Winter
    Spectator
    Posts: 3
    28.09.2015 at 12:49 #21000

    Hi

    It’s http://www.coteriemarketing.com.

    There are accordions on the ‘What we do’, ‘Learning & development’ and ‘Resources’ pages which are no longer working.

    Many thanks for your help.

    Denzel Chia
    Moderator
    Posts: 2656
    29.09.2015 at 09:45 #21022

    Hi,

    There is a plugin conflict which breaks all your javascript.
    All elements powered by javascript, for example your mobile menu, breaks and becomes a visible dropdown on your desktop view.

    Please see screenshot of errors. http://prntscr.com/8lowqv

    Please disable one plugin at a time to find the conflicting plugin.
    You need to remove it.

    Thanks!

    Clare Winter
    Spectator
    Posts: 3
    05.10.2015 at 23:28 #21184

    Hi

    Thanks for your advice last week. I disabled and deleted all unused plugins and re-installed the Evolve+ theme which seemed to do the trick. However, 3 days later and the problems have frustratingly re-occurred. The only plugins that are left on our wordpress account are those directly associated with the Evolve+ theme which presumably should’t cause a conflict.

    Is there anything else you can suggest?

    Many Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    06.10.2015 at 11:31 #21221

    Hi,

    In your webpage source, I can find there is one big block of script that says Custom jquery 2.1
    http://prntscr.com/8o9okh

    I don’t think this belongs to the theme, I searched for that comment using my code editor and it’s not in Evolve theme or T4press core plugin.
    You cannot add your own jQuery script, need to use WordPress included jQuery.

    Your website is still have javascript errors.
    http://prntscr.com/8o9oxz

    Thanks!