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  • Jamie Dierks
    Spectator
    April 23, 2016 at 1:48 am #26897

    None of the buttons work when I try to customize my site. I can’t even change the layout.

    Nicole Amber
    Spectator
    Posts: 41
    April 23, 2016 at 4:12 am #26902

    Ever since I updated the Evolve+ theme to version 2.6.0, I also cannot customize my site using the feature “Customize”. I have to go to “Appearance – Theme Options” to make any changes. However, I have lost previous settings and certain ones don’t work for me now.

    Denzel Chia
    Moderator
    Posts: 2656
    April 23, 2016 at 10:18 am #26914

    Hi,

    I can replicate this issue.
    In Appearance -> Customize
    The save button is not working.

    Screen-cast of my test.
    http://screencast-o-matic.com/watch/cDf0jD1mVa

    I will report this issue to my employer.
    Please wait for fix in next version.

    At the moment, Please use Appearance -> Theme Options.

    Thank you.

    Roman
    Spectator
    Posts: 3147
    April 23, 2016 at 5:28 pm #26925

    for me it actually works, probably you are moving too fast and don’t let the preview page to reload…then the button changes to Save/Publish

    Greg Reverdiau
    Spectator
    Posts: 1
    April 23, 2016 at 9:39 pm #26928

    Same problem here, waiting for the preview to reload doesn’t do anything.

    Roman
    Spectator
    Posts: 3147
    April 23, 2016 at 10:19 pm #26932

    we updated the theme package, please install it again and let me know if it works. thanks

    Nicole Amber
    Spectator
    Posts: 41
    April 23, 2016 at 10:57 pm #26934

    I tried installing the theme and installation keeps failing. It says I already have it installed so I’ll change the file name

    Nicole Amber
    Spectator
    Posts: 41
    April 23, 2016 at 11:01 pm #26935

    Still failing. This is the message I get:

    Destination folder already exists. /home/ncasati/casatihomecomfort.com/wp-content/themes/evolve-plus/

    Theme install failed.

    Do I need to delete the current theme in order to install the updated theme package?

    Nicole Amber
    Spectator
    Posts: 41
    April 23, 2016 at 11:51 pm #26936

    I updated the theme and the Customize still doesn’t work, neither does the ‘save’ button
    Now my Front Page Content Boxes are misaligned and they have merged. I am having so many issues since the update!!! Very frustrating to say the least. It seems there are more and more problems arising with this theme.

    Help!

    Roman
    Spectator
    Posts: 3147
    April 24, 2016 at 7:52 am #26941

    what browser and OS are you using please?

    Nicole Amber
    Spectator
    Posts: 41
    April 24, 2016 at 11:53 pm #26977

    I’m using Windows 10 and Chrome

Viewing 10 replies - 1 through 10 (of 16 total)