• Closed
  • tilly
    Spectator
    May 14, 2016 at 1:57 am #27601

    Hello, Following Theme Upgrade I no longer have a customize panel or apparently any abilty to customize the theme. My configuration has the following. Please advise how I can best remedy this problem

    WP WordPress 4.5.2
    Evolve Plus 2.6.4
    Redux Framework 3.6.02

    tilly
    Spectator
    Posts: 18
    May 14, 2016 at 1:59 am #27602

    Customize Panel appears but it is not functional . ie nothing happens

    tilly
    Spectator
    Posts: 18
    May 14, 2016 at 2:15 am #27603

    also
    (1)my menus no longer work as intended
    (2)front page slider has disappeared

    Based on other threads I have cleared browser and server cache but nothing seems to help

    tilly
    Spectator
    Posts: 18
    May 14, 2016 at 2:19 am #27604

    also fb feed no longer works

    PLZ HELP

    tilly
    Spectator
    Posts: 18
    May 14, 2016 at 2:53 am #27605

    actually my bad – the site’s FB feeds are working ok now

    HOWEVER

    Customizer functionality is NOT there

    and other problems re menus and slider persist.

    Denzel Chia
    Moderator
    Posts: 2656
    May 14, 2016 at 5:03 am #27614

    Hi,

    I am able to get preview to work properly.
    Please see my screen-cast.
    http://screencast-o-matic.com/watch/cDh2n81SqA

    Please check for plugin conflict, by disabling one plugin at a time and clear browser cache.

    It can also be your computer not having enough processing power.

    Thank you