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• Aniko Malyovanik

  Spectator

  July 16, 2016 at 11:45 am #29090

  

  I am so disappointed in this theme! I have paid extra for the evolve+ version but every single time there is an update for the theme something goes wrong and I either can’t load my website in or some stupid messages come up!
  I am going to ask for a refund for this very poor theme and start using something that is more reliable, because this has been going on for the past 6 months!
  Sort your themes out!!

Roman
Spectator
Posts: 3147
July 16, 2016 at 11:57 am #29091

please provide your website URL please and if possible WP admin and FTP access in Private reply. thanks
Aniko Malyovanik
Spectator
Posts: 5
July 16, 2016 at 12:10 pm #29092

This reply has been marked as private.
Roman
Spectator
Posts: 3147
July 16, 2016 at 12:13 pm #29093

please provide the password too for wp-admin, FTP https://www.godaddy.com/help/find-your-ftp-loginusername-4881
Aniko Malyovanik
Spectator
Posts: 5
July 16, 2016 at 12:15 pm #29094

This reply has been marked as private.
Roman
Spectator
Posts: 3147
July 16, 2016 at 12:50 pm #29098

sorry, I am not able to check the issue without the login details 🙁
Aniko Malyovanik
Spectator
Posts: 5
July 16, 2016 at 2:00 pm #29100

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Aniko Malyovanik
Spectator
Posts: 5
July 16, 2016 at 2:01 pm #29101

This reply has been marked as private.
Roman
Spectator
Posts: 3147
July 16, 2016 at 3:46 pm #29102

please provide password for the FTP acccess. thanks
Aniko Malyovanik
Spectator
Posts: 5
July 16, 2016 at 5:20 pm #29105

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Roman
Spectator
Posts: 3147
July 16, 2016 at 6:20 pm #29106

can you please also enable Error logs so I can see the errors, if you are not sure about that, please contact your host provider to enable it for you

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