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  • Aniko Malyovanik
    Spectator
    16.07.2016 at 11:45 #29090

    I am so disappointed in this theme! I have paid extra for the evolve+ version but every single time there is an update for the theme something goes wrong and I either can’t load my website in or some stupid messages come up!
    I am going to ask for a refund for this very poor theme and start using something that is more reliable, because this has been going on for the past 6 months!
    Sort your themes out!!

    Roman
    Spectator
    Posts: 3147
    16.07.2016 at 11:57 #29091

    please provide your website URL please and if possible WP admin and FTP access in Private reply. thanks

    Aniko Malyovanik
    Spectator
    Posts: 5
    16.07.2016 at 12:10 #29092
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    16.07.2016 at 12:13 #29093

    please provide the password too for wp-admin, FTP https://www.godaddy.com/help/find-your-ftp-loginusername-4881

    Aniko Malyovanik
    Spectator
    Posts: 5
    16.07.2016 at 12:15 #29094
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    16.07.2016 at 12:50 #29098

    sorry, I am not able to check the issue without the login details 🙁

    Aniko Malyovanik
    Spectator
    Posts: 5
    16.07.2016 at 14:00 #29100
    This reply has been marked as private.
    Aniko Malyovanik
    Spectator
    Posts: 5
    16.07.2016 at 14:01 #29101
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    16.07.2016 at 15:46 #29102

    please provide password for the FTP acccess. thanks

    Aniko Malyovanik
    Spectator
    Posts: 5
    16.07.2016 at 17:20 #29105
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    16.07.2016 at 18:20 #29106

    can you please also enable Error logs so I can see the errors, if you are not sure about that, please contact your host provider to enable it for you

Viewing 10 replies - 1 through 10 (of 11 total)