• Closed
• Françoise Isnard

  Spectator

  July 26, 2018 at 4:40 pm #36880

  

  Dear support,
  I have sent an email some weeks ago (Your tracking ID: FYmy9VTdt), but I cannot access the page (get erro 404) and nobody has answered my request.
  Is this service still existing? The page https://theme4press.com/theme-customization-service/ also gives a 404 error.

  I am having too many problems with woocommerce on evolve and I would like to get some help, before I decide to change templates.

  Thank you for answering.
  Kins regards
  Françoise

Roman
Spectator
Posts: 3147
July 26, 2018 at 5:04 pm #36881

Hello Françoise,
first sorry for the inconveniences. At this moment we don’t provide customization service. If you need to use our theme for e-commerce purpose, please try our free theme version as it’s compatible with the latest WooCommerce version. We are working on the premium version also so it will be rebuilt from a scratch. Thanks.
Françoise Isnard
Spectator
Posts: 71
July 29, 2018 at 1:55 pm #36882

Hi Roman,
I understand your late answer and I am sorry for what happend to you.
I see indeed that the free evolve has a much better woocommerce integration the Evolve plus. That’s a very good news. I hope that it won’t be long before you update the new evolve plus.
The problem is that the free version has broken my home page. I was using the corporate template of the evolve plus and I see that it is not supported in the free version. Any suggestions?
Thank you for helping getting this right.
Kind regards and welcome back!
Françoise
Roman
Spectator
Posts: 3147
July 29, 2018 at 2:05 pm #36883

Sorry for any inconveniences. Might you provide a wp admin so I could have a closer look what broken is. Thanks.
Françoise Isnard
Spectator
Posts: 71
July 29, 2018 at 5:45 pm #36884

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Roman
Spectator
Posts: 3147
July 30, 2018 at 4:39 am #36885

Can you please provide me the website URL yet? I will try to fix some issues but not all, as I can see you are using the Theme4Press Core + Composer which the evolve free version is really not compatible. I am trying my best to prepare new version of the evolve plus, just it takes a longer time to rebuilt from a ground 🙁
Françoise Isnard
Spectator
Posts: 71
July 30, 2018 at 10:24 am #36886

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Françoise Isnard
Spectator
Posts: 71
August 5, 2018 at 4:43 pm #36895

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Roman
Spectator
Posts: 3147
August 6, 2018 at 4:48 am #36899

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Françoise Isnard
Spectator
Posts: 71
August 6, 2018 at 11:28 am #36902

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Françoise Isnard
Spectator
Posts: 71
August 7, 2018 at 11:52 am #36906

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