Topic Resolution: Resolved
  • Open
  • Charity Jedeikin
    November 27, 2019 at 6:04 am #44388


    I was having issues with an old version of evolve +, so I removed the old instance, downloaded the newest version, and installed it. The site is working again, except that when I try to customize the site, the customizer is blank.

    I’m getting some sort of php error, but it just flashes on the screen before I can read it. In the debug log, I’m getting this:

    [27-Nov-2019 03:15:06 UTC] PHP Notice: Undefined index: evolve-plus::evl_parallax_slider_repeater in /webroot/f/r/fremo003/primary/www/wp-content/themes/evolve-plus/functions.php on line 85
    [27-Nov-2019 03:15:06 UTC] PHP Notice: Undefined index: evolve::evl_parallax_slider_repeater in /webroot/f/r/fremo003/primary/www/wp-content/themes/evolve-plus/functions.php on line 87

    Another issue:
    I’ve tried to upload the accompanying plugins, widget box, layerslider, etc. and when I upload the .zip files I downloaded from your website, I get a critical error.

    Please let me know what I can provide you with to resolve this issue! Thank you.

    Posts: 271
    November 28, 2019 at 12:34 am #44396

    Hi. Please send us access to your website and FTP account. But first we would advise to make sure that you are using a 7.0 PHP version or later, it might solve the problem already.

    Charity Jedeikin
    Posts: 9
    December 1, 2019 at 11:42 pm #44421


    It looks like this has resolved.

    Thank you!