• Closed
  • Karen Quigley
    Spectator
    March 23, 2015 at 10:06 pm #15770

    Fatal error: Cannot redeclare class Contact_Info_Widget in /home/WEBSITENAME/public_html/ReseckExcavation.com/wp-content/themes/alora/widgets/contact_info.php on line 117

    The previous resolution involved deactivating Jetpack. This is not an option for my site.

    Help!

    Roman
    Spectator
    Posts: 3147
    March 24, 2015 at 8:25 am #15783

    this has been discussed more times:
    https://theme4press.com/support/topic/fatal-error-cannot-redeclare-class-contact_info_widget-in-on-line-117/
    https://theme4press.com/support/topic/enabled-evolve-theme-and-now-im-getting-white-page/

    Karen Quigley
    Spectator
    Posts: 15
    March 24, 2015 at 4:30 pm #15795

    Yes, but the resolution is not using Jetpack. I need Jetpack for this site. I need another solution please & thank you. I really like the Evolve theme, it’s a huge site, and I don’t want to have to do it over again. Not to mention I lost a lot of information when the Jetpack widgets disappeared.

    Roman
    Spectator
    Posts: 3147
    March 24, 2015 at 7:10 pm #15798

    I provided a fix here https://theme4press.com/support/topic/enabled-evolve-theme-and-now-im-getting-white-page/#post-15701

    Karen Quigley
    Spectator
    Posts: 15
    March 26, 2015 at 9:35 pm #15868

    This is the reply I received from Jetpack:

    Thanks for that information, based on https://theme4press.com/support/topic/fatal-error-cannot-redeclare-class-contact_info_widget-in/#post-15677 it sounds like they’re going to fix this. Basically the problem is that they’re using a class name that’s already declared in Jetpack and so that’s causing problems. Once they rename that in their code and issue an update, this error should go away.

    If this is correct when will you have an update to the theme?

    Karen Quigley
    Spectator
    Posts: 15
    March 26, 2015 at 9:51 pm #15869

    Where do I find the file to open:

    open file library/functions/widgets/contact_info.php, change this string Contact_Info_Widget (3x) , to theme_Contact_Info_Widget

    Roman
    Spectator
    Posts: 3147
    March 26, 2015 at 9:54 pm #15871

    it’s in the theme’s folder evolve-plus/library/functions/widgets/contact_info.php

    we are fixing some bugs yet….it will be available very soon

    Karen Quigley
    Spectator
    Posts: 15
    March 27, 2015 at 4:29 pm #15877

    Where do I find the theme’s folder. I looked in the editor on the dashboard and I don’t see it.

    Obviously anxiously awaiting the update and feeling very stupid.

    Roman
    Spectator
    Posts: 3147
    March 27, 2015 at 7:04 pm #15878

    please contact us here for further assistance https://theme4press.com/send-us-an-email/

    Karen Quigley
    Spectator
    Posts: 15
    March 30, 2015 at 6:30 pm #15917

    I think I finally figured it out and made the revisions as suggested above. I have to redo all the jetpack widgets and there are a lot for this site so I’ll let you know.

    Thanks for your patience. My only excuse for my repeated denseness is a head cold. K

    Karen Quigley
    Spectator
    Posts: 15
    March 30, 2015 at 7:09 pm #15919

    Not sure what I did but now I get this message:

    Fatal error: Class ‘theme_Contact_Info_Widget’ not found in /home/content/t/o/m/tomwolf2/html/wp-includes/widgets.php on line 560

    I cannot access WordPress dashboard! EeeeeK! Help! Karen

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