Topic Resolution: Resolved
    tilly
    Spectator
    Posts: 18
    February 7, 2016 at 8:27 pm #24099

    I wonder if it is a open graph problem such as this https://woorkup.com/facebook-open-graph-debugger-cache-clearing/

    tilly
    Spectator
    Posts: 18
    February 7, 2016 at 8:29 pm #24100

    Please advise what I can do to get the correct image shared by Facebook .

    tilly
    Spectator
    Posts: 18
    February 7, 2016 at 8:37 pm #24101

    From the FB debug tool “fb:app_id hasn’t been included in the meta tags. Specify the app ID so that stories shared to Facebook will be properly attributed to the app. Alternatively, app_id can be set in”

    WHERE DO I SET THE APP ID .. is that something theme sets ?

    tilly
    Spectator
    Posts: 18
    February 7, 2016 at 8:39 pm #24102
    Imran
    Spectator
    Posts: 402
    February 8, 2016 at 1:26 pm #24121

    Hi Tilly,

    Thanks for writing in!

    Would you please provide us with a little more clarification along with the link of your website’s page with issues, and perhaps some screenshots. So we’ll be glad to provide you with a detailed answer once we have a better understanding of the problem.

    Thank you!

    tilly
    Spectator
    Posts: 18
    February 8, 2016 at 8:35 pm #24137
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    tilly
    Spectator
    Posts: 18
    February 8, 2016 at 8:50 pm #24138
    This reply has been marked as private.
    tilly
    Spectator
    Posts: 18
    February 8, 2016 at 8:53 pm #24141
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    Imran
    Spectator
    Posts: 402
    February 9, 2016 at 1:56 pm #24161

    Hi Tilly,

    Thanks for your brief clarification!

    Yes, it seems to be a plugin conflict. I’d advice try deactivating all the third party plugins in your site one by one, and seeing if the problem remains. If it’s fixed, you’ll know which plugin is causing the problem, and you can specify one by reactivating them one at a time.

    Thank you!

    tilly
    Spectator
    Posts: 18
    February 10, 2016 at 1:13 am #24165

    Solved it thanks .. just needed to publish my app id