• Open
• Yuval

  Spectator

  October 19, 2019 at 1:51 pm #44285

  

  Hi,

  I had comments from visitors of my site that my images look fuzzy, both the posts Featured Images and the front page slider images.

  Most of my images are uploaded to the Media Gallery at the resolution of 1200×600. However, after getting the complains I checked and found:

  The image in this post was reduced to 680×330 and upscaled to 950×461.
  The same happened with the Featured Image in this post which was uploaded as 1200×600.
  And so on.

  The same images were reduced in the front page slider to 400×300 and upscaled to 765×574. I’m using the theme’s built in Posts Slider. My site is OzRider.com

  Why is this happening? Why are my images being reduced then being upscaled? How can I stop this from happening? Where do I control the settings for Featured Images and Slider?

  Please advise ASAP as I do not want to lose readers or reputation.

Evgeny
Keymaster
Posts: 988
October 21, 2019 at 7:34 am #44291

Hi. Current settings of the theme put more emphasis on pages carrying less weight than on the quality of the images. That is why lower resolution images get upscaled rather than downscaling higher resolution images. However, the step might indeed be too high and we will take care of it in the next version of the theme. We will add another step, and then you will be able to regenerate thumbnails and the quality of images will improve.
Yuval
Spectator
Posts: 21
October 22, 2019 at 11:45 am #44297

Thank you for your reply.
Is there a workaround I can apply temporarily to fix this until the next version is released?
When is the next release due?
regards,
Y.
Evgeny
Keymaster
Posts: 988
October 22, 2019 at 9:52 pm #44299

Hi. Yes, I am happy to help. Please send admin and FTP access to your website in a private message.
Yuval
Spectator
Posts: 21
October 23, 2019 at 12:04 pm #44302

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Yuval
Spectator
Posts: 21
October 23, 2019 at 4:24 pm #44304

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Evgeny
Keymaster
Posts: 988
October 23, 2019 at 7:41 pm #44306

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Yuval
Spectator
Posts: 21
October 24, 2019 at 12:17 am #44307

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Evgeny
Keymaster
Posts: 988
October 26, 2019 at 9:30 pm #44316

Hi. Sorry, it took a while – I’ve made the necessary changes. Now you need to download and install a plugin called https://wordpress.org/plugins/regenerate-thumbnails/. Once you did, just use it to regenerate all thumbnails for all images. And then clear your cache – all should be fine.
Yuval
Spectator
Posts: 21
October 27, 2019 at 2:05 am #44321

Thank you Evgeny! Looking much better now.
can you please let me know what was the fix? I noticed you did not use the child theme, is the fix going to be overwritten in the next upgrade?
Yuval
Spectator
Posts: 21
October 27, 2019 at 11:13 am #44323

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