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  • Wayne Tingle
    Spectator
    January 19, 2016 at 9:07 pm #23651

    I had font awesome icons in the main menu of my site http://www.enrichmissions.org but when I updated evolve+ they disappeared. I’ve tried refreshing the cache, refreshing my browser. The shortcode is missing in the css box in the menu panel and it doesn’t seem to matter if I retype it. Can anyone help me out?

    Wayne Tingle
    Spectator
    Posts: 8
    January 20, 2016 at 4:08 pm #23670

    Now that I look closer it seems all shortcode has been disabled for some reason. Did you guys disable shortcode in the newest update of evolve+? If so what’s the correct way to use the contact form and font awesome feature? This has been going on for a while now and I can’t seem to get any response.

    Denzel Chia
    Moderator
    Posts: 2656
    January 21, 2016 at 1:33 am #23674

    Hi,

    I can see your font awesome icons on your header.
    Did you managed to resolve your issue?

    View post on imgur.com

    Regarding shortcodes.
    No they are not disabled.
    Please see screenshot of my test site.

    View post on imgur.com

    Did you enabled Theme4Press core plugin?

    Thank you,
    Denzel

    Wayne Tingle
    Spectator
    Posts: 8
    January 21, 2016 at 4:30 am #23682

    Thanks for your response!

    The icons you see aren’t the font awesome short code icons. The icons I’m missing are in the menubar, similar to this site. They are now gone and won’t come back. Also the short code I was using for a contact form was disabled and I had to delete it and install a plugin.

    Wayne Tingle
    Spectator
    Posts: 8
    January 21, 2016 at 3:16 pm #23695

    Also the theme4press plugin is enabled.

    Wayne Tingle
    Spectator
    Posts: 8
    January 21, 2016 at 5:10 pm #23696

    Are you still there?

    Wayne Tingle
    Spectator
    Posts: 8
    January 24, 2016 at 12:19 pm #23783

    bump

    Imran
    Spectator
    Posts: 402
    January 26, 2016 at 3:04 pm #23843

    Hi Wayne,

    Thanks for writing in!

    Regretfully, this particular customization request would fall outside the scope of support we can provide. I’d refer you to our services page where you can get our customization services.

    https://theme4press.com/theme-customization-service/

    Thanks!