• Closed
  • Patrick Horan
    Spectator
    December 13, 2016 at 11:29 pm #31408

    After getting through having our theme customized by Theme4Press development to resize Google noCaptcha reCaptcha, I’ve discovered that the submit input type does not perform any action when used from a mobile device.

    Using WP 4.6.1 w/ evolve+ 2.6.8, Site http://www.event1software.com.

    For reference, see form located at http://www.event1software.com/contact/message

    Form works just fine from desktop browsers.

    Testing from Android Google Chrome browser.

    Priyank
    Spectator
    Posts: 747
    December 14, 2016 at 8:42 am #31413

    Hi,

    Your form submit is not working because of in hidden table inside old fields available.
    Old fields are required so it showing error please input on click submit button.

    Need to remove old table after new resize design. Here is screenshot: http://prnt.sc/dj83ve
    This issue is happen in all the form in which you have required field.

    For your testing create new form in which did not add any required field, Try to submit this form it’s work.

    Thank you

    Patrick Horan
    Spectator
    Posts: 21
    December 14, 2016 at 8:41 pm #31422

    I think I understand what you were describing, ie. my plugin Magic Liquidizer Repsonsive Table was actually creating a new table element when viewed on a mobile browser.

    To work around this, I created a test page and re-designed the form using

    instead of <table> elements.

    This resolved the issue with the form submit button not working on a mobile browser.

    Unfortunately, it brought to light a new issue. The new form does not resize to the correct width specified in CSS which is 75% of the viewing portal when displaying on a mobile device in portrait mode. It does display full width when viewed in landscape mode on a mobile browser.

    I’ve attached screenshots for reference. And the test link for viewing the issue is http://www.event1software.com/this-is-a-test-page

    Thanks!

    Patrick Horan
    Spectator
    Posts: 21
    December 14, 2016 at 9:37 pm #31423

    Since the image tool didn’t work in my previous response, screenshots can be seen using the links below.

    http://www.event1software.com/wp-content/uploads/Screenshot_20161214-133543.png

    http://www.event1software.com/wp-content/uploads/Screenshot_20161214-133550.png

    Priyank
    Spectator
    Posts: 747
    December 16, 2016 at 7:00 am #31439

    Hi,

    As i understand, you need help in third party plugin “Magic Liquidizer Repsonsive Table“.

    Sorry but we did not provide any information and support about third party plugin.

    Thank you

    Patrick Horan
    Spectator
    Posts: 21
    December 16, 2016 at 4:43 pm #31451

    I’m sorry, you misunderstood what I said in my previous reply.

    I’ve re-designed the form in question to remove all table elements and replace with div which takes the Magic Liquidizer Responsive Table plugin out of the equation..

    What I am saying is now that I have redesigned with div elements, the element is not resizing for the viewing portal from a mobile device in portrait mode. It works just fine in landscape mode. See screen shot links in previous reply.

    The form is still technically functional, just not sizing properly. Is there a way to fix this?

    Priyank
    Spectator
    Posts: 747
    December 17, 2016 at 7:38 am #31455

    Hi,

    As we see you have use your custom design in this. In this I can’t help in providing service.

    Try to follow our Form HTML structure, which you can see in our demo site,
    Same HTML structure you follow if in this any issue we can help you.
    http://demo.theme4press.com/evolve/contact-page/

    If you need any custom service please contact our theme customization.
    https://theme4press.com/theme-customization-service/

    Thank you