• Open
  • Hannes Lis
    Spectator
    15.05.2020 at 17:34 #44815

    Hi, several of my sites use evolve plus, and all of them have problems especially when editing posts or blogs. First I thought, the problem was caused by a plugin or by some incompatibilities by several plugins (especially with the new Gutenberg framework), but I now think, it’s evolve Theme. Why: because I recently cam across the “Health Check & Troubleshooting” plugin, which allows to activate/deactivate plugins and themes in a test mode. And there I can reproduce the problem. Please help me with my problem!

    Hannes Lis
    Spectator
    Posts: 55
    15.05.2020 at 17:37 #44816

    The actual pronblem im detail: when editing posts or blogs by pressing “edit”, a blank editing screen appears. Sometimes it works, but most of the time there is a blank screen or some error. Fortunately, the live runtime view works … but I already have had some really hard and teadious times, because I reset and started some sites from scratch.

    Evgeny
    Keymaster
    Posts: 1010
    15.05.2020 at 23:25 #44817

    Hello. Doubtful, that it has something to do with our theme. It sounds more like a hosting problem to me. But we will have a look, of course. Please send access information in a private message (Admin access + FTP).

    Hannes Lis
    Spectator
    Posts: 55
    19.05.2020 at 16:16 #44829
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    Hannes Lis
    Spectator
    Posts: 55
    19.05.2020 at 16:18 #44830
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    Hannes Lis
    Spectator
    Posts: 55
    19.05.2020 at 16:29 #44831
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1010
    20.05.2020 at 00:23 #44833
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    Hannes Lis
    Spectator
    Posts: 55
    23.05.2020 at 11:24 #44838
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    Evgeny
    Keymaster
    Posts: 1010
    24.05.2020 at 19:51 #44846
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1010
    28.05.2020 at 12:08 #44850

    Hi. As suspected, the general problem is not with the theme. It is with your hosting. My guess is that it is a firewall issue. Just let them know that you have a net::ERR_CONNECTION_CLOSED error everywhere. They should take care of it.

    Hannes Lis
    Spectator
    Posts: 55
    28.05.2020 at 15:13 #44852
    This reply has been marked as private.