Topic Resolution: Resolved
  • Open
  • Kurt O. Wörl
    Participant
    July 30, 2019 at 5:50 pm #44012

    After upgrading to Evovle+ 2.3.8.1, the headings of the articles and pages are no longer visible. I have to open each page / article, save it and then it is visible for THIS article / page.

    I have over 2000 pages / article and I can not open and save it for the headline to be visible again.

    Here’s an example:

    Kapverden: Einsatz war eine wertvolle Erfahrung

    What can I do?

    Sincerely
    Wörl

    Evgeny
    Keymaster
    Posts: 202
    July 31, 2019 at 1:12 pm #44019

    We are looking into it. We might need FTP access and admin area access, as well. So to skip a step, please provide them in a private message. Thanks.

    Kurt O. Wörl
    Participant
    Posts: 9
    July 31, 2019 at 4:19 pm #44021
    This reply has been set as private.
    Viktor
    Keymaster
    Posts: 7
    August 1, 2019 at 10:30 am #44028
    This reply has been set as private.
    Kurt O. Wörl
    Participant
    Posts: 9
    August 1, 2019 at 3:11 pm #44029
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 202
    August 2, 2019 at 11:00 am #44032

    There is a first time for everything, they say ). We are planning to check thoroughly your entire website installation to see what caused the problem. Because the problem is not universal, there is something wrong in your website code and we need to figure out what it is. Working through a live session isn’t an option, sorry. If there is no way around it, then you would have to work with a developer you trust.

    Kurt O. Wörl
    Participant
    Posts: 9
    August 2, 2019 at 6:51 pm #44036
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 202
    August 3, 2019 at 7:37 pm #44037

    We cannot help without looking at the code – it is truly an exaggerated expectation. Our theme most probably didn’t cause this, the problem is somewhere else. We can’t even begin to guess. Anyway, if you change your mind – we are right here.

    Kurt O. Wörl
    Participant
    Posts: 9
    September 6, 2019 at 4:22 pm #44138

    127/5000
    The new version 2.9.8.4 fixes my problem. The headings older pages and posts are now visible again.

    You can close this ticket.

    Evgeny
    Keymaster
    Posts: 202
    September 6, 2019 at 5:41 pm #44139

    Great news, thanks.