• Open
  • Jose Juarez
    Participant
    June 10, 2020 at 12:05 am #44901

    I already activated them in the personalize menu, add the links of the social networks and it does not appear, anywhere.

    Evgeny
    Keymaster
    Posts: 481
    June 11, 2020 at 12:48 am #44903

    Please update if the problem persists, because it looks like there are social network buttons on your website. If there is still a problem, I have to ask you to provide access to admin and FTP. We will have a look and solve it. Thanks.

    Jose Juarez
    Participant
    Posts: 25
    June 17, 2020 at 7:36 pm #44907

    Hi.
    The social media icons only appear if “Activate Search Box” http://r-marcas.com/
    But I don’t want to activate the search box.

    Viktor
    Keymaster
    Posts: 39
    June 18, 2020 at 10:46 am #44910

    Hi, you can hide search via CSS

    just use this code

    #btn-search {
    display: none;
    }

    provide wp-admin access and screenshots of options that you select for this, so we can reproduce this issue in our side

    Jose Juarez
    Participant
    Posts: 25
    June 18, 2020 at 9:30 pm #44912

    Thank you. With that code, Search Box no longer appears.

    But it shouldn’t be that way and they should correct it.

    Evgeny
    Keymaster
    Posts: 481
    June 18, 2020 at 10:37 pm #44913

    True, it shouldn’t be this way and we do want to correct it. That’s why we’ve asked you twice in the previous posts for access to your website, we would like to have a look to be able to identify the cause. Are you willing to do that? It’s fine if you’re not, just please let us know.

    Jose Juarez
    Participant
    Posts: 25
    June 18, 2020 at 10:55 pm #44914

    How do I give them access? It must be privately!

    Evgeny
    Keymaster
    Posts: 481
    June 18, 2020 at 11:09 pm #44915

    Absolutely! You can send a private message. Check the box here: https://prnt.sc/t2bme0 and we (the admins) will be the only ones who will see the message you send.

    Jose Juarez
    Participant
    Posts: 25
    June 19, 2020 at 11:02 pm #44917

    Okay. I will do it later. I have another open question that I want to answer