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  • Haram Sant
    Spectator
    August 12, 2020 at 11:35 pm #45069

    Dear team,

    I am currently facing issues with being able to access the Media Page and being able to access the Slider Revolution Plugin.

    Following were the steps taken by me:
    1. Updated WordPress to 5.5
    2. Faced issues with accessing the customizing options
    3. Based on a forum post – updated theme to 2.9.9.7 – able to access the customizing menu
    4. Deleted older API key using the theme4press panel – Added new Key- Updated the key using the customizing option on my website

    After following the above steps, I am able to access the customizing page, but I am unable to access the Media page and Slider Revolution page.

    Following are the screenshots for your perusal:
    https://ibb.co/CWWgkXb
    https://ibb.co/jkKh8Dd

    There could be further issues too – but these were the ones I could spot immediately.

    Request your support / guidance.

    Regards,
    HS

    Evgeny
    Keymaster
    Posts: 988
    August 13, 2020 at 10:11 am #45073

    Good day. Please try to switch to some other theme and then back. If the issues still persist, we will need access to your admin area and FTP.

    Haram Sant
    Spectator
    Posts: 4
    August 13, 2020 at 11:20 am #45076
    This reply has been marked as private.
    Klaus Preuss
    Spectator
    Posts: 7
    August 13, 2020 at 1:27 pm #45080

    Probably this is just a little Typo in the Code.

    The theme started a request to the non-existant database-table “WordPress.wp_posts”.
    Correct spelling of this table should be “WordPress.wp__po_posts”

    Just add this little “_po_” and release 2.9.9.8
    `
    [Thu Aug 13 13:17:16.947109 2020] [php7:notice] [pid 29193]

    WordPress-Datenbank-Fehler Table ‘WordPress.wp_posts’ doesn’t exist f\xc3\xbcr Abfrage SELECT post_content FROMwp_postsWHERE 'post_type'= 'customize_changeset' and 'post_name' = '3ec969b1-c8f0-4070-b8ad-89802ef7be85' von require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('wp_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, WP_Customize_Manager->wp_loaded, do_action('customize_register'), WP_Hook->do_action, WP_Hook->apply_filters, Kirki_Init->add_fields, Kirki_Control->__construct, Kirki_Control->add_control, Kirki_Control_Repeater->__construct, WP_Customize_Control->value, Kirki_Settings_Repeater_Setting->value, WP_Customize_Setting->value, WP_Customize_Setting->get_root_value, get_theme_mod, apply_filters('theme_mod_evl_parallax_slider_repeater'), WP_Hook->apply_filters, evole_change_parallax_slider_repeater, evole_change_draft_mods, referer: https://www.xxxxxxx.xx/wp-admin/customize.php?return=/wp-admin/themes.php?evolve-plus-hide-notice=about&_evolve_notice=750f7b2b86

    Evgeny
    Keymaster
    Posts: 988
    August 13, 2020 at 10:39 pm #45106

    Please update to 2.9.9.8 – a hotfix version we’ve just rolled out. Everything should be fine after the update. Sorry for any inconvenience.