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  Spectator

  June 20, 2019 at 11:20 am #43849

  

  Last night I have updated the theme but after the update settings/elements went “party”. Bellow are the details:

  1. I have created backup of my website using Updraftplus Backups plugin.
  2. I have activated default WP theme twenty-something whatever it is actual atm.
  3. I have deleted evolve plus 2.9.7
  4. I have uploaded, installed and activated evolve plus 2.9.8

  Final outcome was that all the settings have been lost. Header, footer, pages formatting… everything. I have tried to customize everything again, applied some settings but it has turned out that not only homepage has been in a mess but all the other pages too and that was simply to much things to do.

  What is interesting is that after I have restored evolve-plus 2.9.7 most of the settings have been restored (as expected) but I have lost website name and website tagline in restored version (they were not restored because of the reason unknown to me).

  I am looking forward to see and advice / suggestions on this. Thank you.

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Spectator
Posts: 31
June 22, 2019 at 12:02 am #43877

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Evgeny
Keymaster
Posts: 983
June 23, 2019 at 1:22 pm #43878

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Spectator
Posts: 31
June 23, 2019 at 1:52 pm #43883

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Spectator
Posts: 31
June 25, 2019 at 4:41 pm #43895

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Evgeny
Keymaster
Posts: 983
June 25, 2019 at 8:52 pm #43898

Hi. We’ve updated the theme. The website looks fine. Please check and let me know if everything is alright.
Thanks!
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Spectator
Posts: 31
June 25, 2019 at 9:17 pm #43900

All pages are looking correctly. However, going to Appearance / themes / theme details it shows it as ver. 2.9.7
I did have exactly the same issue when updating the theme on my own.
The moment I have added API key from my account theme started showing an “update available” and after I did the update theme again is showing update available and so in circle… it stays 2.9.7 after updating it offering update again.
p.s. I have leave it with added API key so you can check what is happening.
Evgeny
Keymaster
Posts: 983
June 25, 2019 at 9:33 pm #43901

Corrected. Sorry about that, it was my personal mistake. Thank you for pointing it out!
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Spectator
Posts: 31
June 25, 2019 at 9:44 pm #43902

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The topic Lost settings after updating from evolve-plus 2.9.7 to evolve plus 2.9.8 is closed to new replies