Topic Resolution: Resolved
  • Open
  • Gary Dignan
    Participant
    September 4, 2020 at 6:59 pm #45297

    I’m trying to create my first website (so please be gentle) and I can’t get the menu display properly. I can get a working ‘sticky menu’ (linear style) and can manage to rearrange the order of it etc, but if I try to create a drop down menu it just doesn’t display properly !! help ….. any clues greatly appreciated.

    taken a screenshot but not sure how to ‘attach’ it to this message???

    sorry

    t.i.a.

    Gary

    Evgeny
    Keymaster
    Posts: 614
    September 7, 2020 at 9:15 am #45300

    Hi. It would be helpful to see the screenshot or better yet, the website itself. There is no option to attach an image, you can upload it somewhere and paste a link to it here. Or just paste a link to the website, which would be better.

    Gary Dignan
    Participant
    Posts: 8
    September 7, 2020 at 11:48 am #45305

    http://www.autisticteachers.com

    Is web address if site. That should show the issue I’m having.

    Gary

    Evgeny
    Keymaster
    Posts: 614
    September 7, 2020 at 1:48 pm #45306

    One of the plugins you’re using is filtering the classes and IDs in our code. That’s why the second level menu is always shown. You should deactivate all of your plugins (except for ours, they are obviously safe) and see if it helped. Then start activating them one by one and checking if the menu is still intact. Once the problem reappears, you will know which plugin is causing it.

    Gary Dignan
    Participant
    Posts: 8
    September 7, 2020 at 7:53 pm #45307

    I’ve followed your instructions,and it’s made no difference at all 🙁

    I then switched off the plugins you recommended, and it is still the same. Is this theme capable of doing what I want or will I need to use another?

    Evgeny
    Keymaster
    Posts: 614
    September 7, 2020 at 8:06 pm #45308

    No doubt, our theme is very capable. And what your inquiring about is very basic. Please share access to your admin area and FTP in a private message. We will find the problem.

    Gary Dignan
    Participant
    Posts: 8
    September 7, 2020 at 10:12 pm #45309
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 614
    September 7, 2020 at 10:17 pm #45310
    Gary Dignan
    Participant
    Posts: 8
    September 9, 2020 at 1:49 pm #45311
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 614
    September 9, 2020 at 6:26 pm #45312
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 614
    September 10, 2020 at 12:55 pm #45313

    We need to have the FTP access I’ve mentioned earlier. Please send it over, that’s the safest and most convenient way to examine the code.