Roman
    Spectator
    Posts: 3147
    October 21, 2018 at 7:47 pm #40424

    Hi Françoise,

    that is actually Theme4Press Slider. Would you mind to backup your current theme version and try the version based on Kirki available in your account? It has much better slider performance. Let me know.

    Françoise Isnard
    Spectator
    Posts: 71
    October 23, 2018 at 5:06 pm #40573
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    Roman
    Spectator
    Posts: 3147
    October 23, 2018 at 8:45 pm #40574

    did you also install the composer plugin for that version?

    Françoise Isnard
    Spectator
    Posts: 71
    October 24, 2018 at 7:49 pm #40575
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    Roman
    Spectator
    Posts: 3147
    October 25, 2018 at 1:04 am #40577

    Please provide wp admin in private reply, I will have a look.thanks

    Françoise Isnard
    Spectator
    Posts: 71
    October 25, 2018 at 11:59 am #40581
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    Roman
    Spectator
    Posts: 3147
    October 26, 2018 at 1:03 pm #40582

    Sorry for the delay. Can you please provide FTP or cPanel access yet? Looks like the theme package is not complete on your website, I need to check more. Thanks.

    Françoise Isnard
    Spectator
    Posts: 71
    October 26, 2018 at 1:07 pm #40583
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    Roman
    Spectator
    Posts: 3147
    October 26, 2018 at 3:55 pm #40584

    Sorry for the delays, I have done some updates. Please check and let me know. Thanks.

    Françoise Isnard
    Spectator
    Posts: 71
    October 27, 2018 at 12:58 pm #40622
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