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  • Deborah Hemstreet
    Participant
    June 15, 2019 at 8:15 pm #43820

    I keep my themes updated, but work with a child theme for all my websites:
    hope-challenged.com
    tech-challenged.com
    dvoraelisheva.com

    My Hosting service wants to update my sites to PHP 7.1 but they advise that Theme4Press Core is NOT compatible with PHP 7.1

    What can I do?

    Thank you

    Deborah

    Evgeny
    Keymaster
    Posts: 221
    June 16, 2019 at 5:28 pm #43825

    Hi. Did they gave an explanation what they base it on? Because we have websites running on hosting with PHP 7.1 without any issues.

    Evgeny
    Keymaster
    Posts: 221
    June 18, 2019 at 3:17 pm #43834

    Hello, we have found the problem. Next version (we will roll it out within the next 24 hours) will address it.

    Deborah Hemstreet
    Participant
    Posts: 14
    June 30, 2019 at 5:21 pm #43915

    Thank you so much! I will tell my hosting service to upgrade my PHP version and see if all is OK.

    Also, I had written to Notify me for follow-up, but for some reason didn’t receive the email… but glad I checked here. Thanks again!!!!

    Evgeny
    Keymaster
    Posts: 221
    July 1, 2019 at 7:30 pm #43919

    No problem, thank you for choosing our theme. Do tell us if there is a problem.

    Deborah Hemstreet
    Participant
    Posts: 14
    July 9, 2019 at 9:49 pm #43954

    Hi I updated everything, but have not seen an update for the Theme4Press core yet.
    I still get a message that Them4Press core is not compatible.

    Can you please advise?

    Evgeny
    Keymaster
    Posts: 221
    July 10, 2019 at 8:11 pm #43956

    Hi. How did you update and what is the theme version you have now? Maybe it would be easier if you just gave me access to your website admin and FTP in a private message.

    Deborah Hemstreet
    Participant
    Posts: 14
    July 11, 2019 at 10:56 am #43959
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 221
    July 12, 2019 at 9:50 pm #43964
    This reply has been set as private.
    Deborah Hemstreet
    Participant
    Posts: 14
    July 17, 2019 at 5:13 pm #43972
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 221
    July 19, 2019 at 1:47 pm #43979

    Hi. It is not a problem to try and update everything (there are instructions in our documentation). There is a change that everything will go OK, but I would still look for a developer just to be on the safe side. You theme version is just too old, so there might be a problem with the transition.