• Closed
  • Michael Scheidel
    Participant
    December 25, 2019 at 12:58 pm #44461

    Hi, I just upgraded from the Evolve to the Evolve Plus Theme. Now, when I add a slide to the bootstrap or parallax slider from the media directory the pic is displayed in the customizer bar, but no in the slider. The picture name seems to be wrong.

    I use WordPress 5.3.2 and the evolve plus theme version is 2.9.8.7

    Evgeny
    Keymaster
    Posts: 271
    December 26, 2019 at 9:48 am #44464

    Good day. We will need to have a look. Can you please provide access to the admin area and FTP? you can send the access details in the private message. Thanks.

    Michael Scheidel
    Participant
    Posts: 4
    December 26, 2019 at 12:25 pm #44465
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 271
    December 27, 2019 at 5:05 pm #44469

    We’re on it, will let you know once we’ve figured out what’s wrong.

    Viktor
    Keymaster
    Posts: 34
    December 27, 2019 at 7:29 pm #44470
    This reply has been set as private.
    Michael Scheidel
    Participant
    Posts: 4
    December 27, 2019 at 7:35 pm #44471
    This reply has been set as private.
    Viktor
    Keymaster
    Posts: 34
    December 30, 2019 at 6:22 pm #44472

    Hi, maybe. unblock this IP 146.158.59.194 and IP’s from Ukraine

    Michael Scheidel
    Participant
    Posts: 4
    December 31, 2019 at 9:32 am #44473
    This reply has been set as private.
    Viktor
    Keymaster
    Posts: 34
    January 2, 2020 at 9:47 pm #44481

    Hi, please check. we fixed this issue. https://prnt.sc/qimehq

    Michael Scheidel
    Participant
    Posts: 4
    January 3, 2020 at 11:55 am #44483

    Hi, thanks. Parallax slider works fine, issue is still there for the bootstrap slider.
    Is this issue fixed in an upcoming release? I ask because I plan to use the theme also for other sites.

    Thanks & regards

    CJ Millar
    Participant
    Posts: 15
    January 3, 2020 at 9:52 pm #44484

    I am having the same issue with Boostrap Slider. I clear cache and all and still the image won’t display on the live site, but only on preview mode. I also have tested using old images that are already uploaded and used to work fine – even the ones that are already live – to no avail. ANY new slides won’t display the image. Please help!