Topic Resolution: Not Resolved
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  • Chris Nicoll
    Spectator
    22.08.2016 at 13:52 #29918

    Hello.

    I’m having some trouble customizing the display of all the Portfolio items. Regardless of what display settings I select when setting up the page – it always displays the items as full-width tiles. Furthermore, when I try to ‘hide’ the categories selector it’s still appearing?

    You can see how it’s displaying here: http://www.wizzfx.com/our-work

    I’m wondering if I’ve missed a setting or something?

    Theme Version: +evolve 2.6.8
    Wordpress Version: 4.6

    Any help gratefully received.

    Thank you!
    Chris

    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2016 at 05:31 #30214

    Hi,

    Which option did you make changes and broke the portfolio?
    Theme Options -> General -> Layout -> Layout Width ?

    If not, please list down the options that you made changes.

    I will notify our developers to check this out.

    Thank you.

    Chris Nicoll
    Spectator
    Posts: 7
    13.09.2016 at 16:48 #30254

    Hello!

    Yes that’s correct – I changed it from 1200 to 1600px.

    Thank you!
    Chris

    Denzel Chia
    Moderator
    Posts: 2656
    14.09.2016 at 06:32 #30259

    Hi,

    Thank you for your reply.
    I will pass this information to our developers.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    15.09.2016 at 01:17 #30265

    Hi,

    Our developer has made an update on your website.
    Please try it out.

    Thank you

    Chris Nicoll
    Spectator
    Posts: 7
    15.09.2016 at 13:52 #30271

    Thanks, if I want to tweak the layout now will it cause the problem again? As in, switching to a four column no side bar layout?

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    16.09.2016 at 07:26 #30278

    Hi,

    Sorry, I did not receive any instructions from my employer, except that our developer has made an update on your website. Please try switching your layout.

    You are welcome to get back to me if you find anything not working.
    I will inform my employer to get our developer to look into it again.

    I apologize for not able to provide more information.
    Sorry for any inconveniences caused.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    10.10.2016 at 13:35 #30621

    Hi,

    My employer ask for your cpanel login details.
    Please reply in Private.

    He will get our developer to login and take a look at your issue.

    Thank you

    Chris Nicoll
    Spectator
    Posts: 7
    27.10.2016 at 11:46 #30907
    This reply has been marked as private.
    Priyank
    Spectator
    Posts: 747
    29.10.2016 at 08:53 #30933

    Hi,

    We update your theme and issue solve. Please check now.

    Note: Take theme backup in case any issue happens then need to use reset theme again.

    We are going to solve theme issue in next update.

    Thank you

Viewing 9 replies - 11 through 19 (of 19 total)