• Closed
  • Rssn
    Spectator
    July 11, 2015 at 10:07 am #18760

    Hi,

    I’m having an issue on my post slider, the slider widget category was being removed everytime I update the page. I’ve tried to use the short-code, its working fine but I want to customize the slide.

    Thanks!

    Rssn
    Spectator
    Posts: 31
    July 11, 2015 at 10:10 am #18761

    These are the pages that I’m having an issue Home page, Articles all of the sidebar sliders are working fine and the sliders at this page are working fine too news. I’ve tried to remove it and put again but its still the same.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    July 12, 2015 at 3:53 am #18765

    Hi,

    Sorry, I have no idea why it works on certain page with your site origin page builder plugin and doesn’t work on others. Maybe it has memory issue if too many of that widget is used in the same page. Memory issue can cause certain settings to get lost in the process of saving, because the server drops the operation.

    Sorry, I do not have the knowledge to troubleshoot site origin page builder plugin.
    Our widgets are only tested with our theme and for sidebar only.

    Thanks!
    Denzel

    Rssn
    Spectator
    Posts: 31
    July 12, 2015 at 8:12 am #18815

    Hi Denzel,

    I noticed that when i update the page the categories will be unchecked and when adding the fontawesome to a new pages the fontawesome icon wont appear.

    Maybe Visual editor or SiteOrigin pagebuilder is the cause, since this occur on last updates. Anyway I’ll try to find a workaround and wait for the updates.

    Thanks!